IHG Head Bar Tender in United States
Head Bar Tender
Job Number EMEAA02175
Hotel Brand: Principal Hotels
Europe, Middle East, Asia & Africa - - -
Built as the headquarters for the Refuge Assurance Company in 1895 and extended in 1912, The Principal Manchester - as it's now known - is part and parcel of Manchester and its renewed status as the "Northern Powerhouse". Its clock tower is a part of the Manchester skyline - seen every day on the BBC local news - and a marker by which to get your bearings. The hotel has recently completed major renovations, which put The Principal Manchester centre-stage in our exciting plans as part of the launch a new, "urban lifestyle" hotel brand, including a destination restaurant and bar that we have created in partnership with some of the city's most respected restaurateurs.
Your day to day
Working with the Bars Manager with the day to day operation of all beverage service areas across the hotel, you’ll support the drive and improvement of products and service standards among the team.You’ll be highly customer focused, and will assist with the delivery of high quality beverage service to maximise revenue through up-selling, service standards.
What we need from you
You’ll have a natural commitment and flair for outstanding customer service, and you’ll be able to deliver this in a confident, friendly and professional manner.Ideally you’ll have worked in this environment before, have an eye for detail, and will be familiar with booking systems such as Open Table. Communication in this role is key, so fluent English is essential, but we would welcome candidates who can speak additional languages.
What we offer
A competitive salary • 28 days holiday each year pro rata, including bank holidays (this increases annually up to a maximum of 33 days) • Hotel based incentive and recognition schemes • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring • Discounted accommodation with competitive colleague rates at our other hotels • Long service awards which increase with length of service • Excellent training and development opportunities within the hotel, the Company and our online e-learning portal • Financial rewards for delivering sensational service • Free meals on duty.