IHG Director, Revenue Management, CMH - NYC in United States
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Do you see yourself as a Director, Revenue Management -Commercial & CMH, NYC ?
What's your passion? Whether you're into tennis,
shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people
who apply the same amount of care and passion to their jobs as they do their
hobbies - people who put our guests at the heart of everything they do. And
we're looking for more people like this to join our friendly and professional
Job Summary – (Role Summary)
The Director, Revenue Management - Commercial & CMH, NYC will drive the development, implementation and
operation of both strategic and tactical programs designed to enhance revenue
management services penetration and deliver significant competitive advantage
for the Company. Incumbent will be responsible for the performance and business
trend analysis, process evaluation, budgeting, field-level training, and
deployment of Company resources to achieve strategic objectives.
Essential Duties and Responsibilities– (Key Activities)
Coach anddevelop On-property Directors of Revenue Management to ensure a good levelof productivity and consistency with IHG Revenue Management Strategy.
Provideguidance to direct reports in problem identification and resolution.
Work withinternal departments as needed to escalate consistent issues or notedtrends and bring resolution.
Identifytraining opportunities within hotel Revenue management teams andcoordinate/facilitate training at regional events to eliminate gaps.
Develop andimplement innovative revenue performance strategies to drive performancein Company Managed hotels in assigned markets.
Implement andcommunicate strategic plans and new company initiatives at assigned hotelsportfolio.
Champion theCMH Revenue Management ways of working and Fit for the Future operatingmodel.
Drive revenueperformance and delivery of our Winning Metrics
Work with teamand other key stakeholders to assess competitive data, brainstorming onnew ideas to better implement strategies, developing innovative consultingor organizational tools, researching trends, planning for implementationof targeted programs to hotels, etc.).
Develop andpresent at leadership and regional meetings in the assigned geographicregion or brand.
Lead assignedfunctions within established budgetary and resource plans; establishperformance standards, and operating procedures. Participate increation of department staffing and capital budgets.
AssetResponsibility for the team – Ensure that Company vehicles and trainingresources, computers and audio-visual equipment are properly transported,secured and maintained.
Education – Bachelor’s Degree or Master’s Degree in Hotel
Management, Business, or a relevant field of work or an equivalent combination
of education and work-related experience in hotel operations.
Experience – 12 years progressive work-related
experience in the hospitality industry, with Revenue Management, Sales and
multi-unit hotel management experience desired.
At least 5 years of experience managing teams and
leading significant complex projects desired.
Technical skills and Knowledge –
Demonstratedexperience to drive successful revenue management strategy at big boxhotels in major US markets
Proven abilityto design and execute multi-year business mix strategies with significantgroup share
Deepunderstanding of pricing concepts and technics for Luxury and lifestylebrands
Experience onleading cross functional strategies involving Sales, Marketing, Digital,operations and other related areas to drive revenue performance.
Demonstratedability to lead and develop highly skilled individuals.
Demonstratedeffective verbal and written communication skills for the purpose ofproviding information to clients, vendors, senior management andstaff.
Demonstratedexperience with industry and market trends as they relate to revenueopportunities, and demonstrated ability to drive revenue.
Demonstratedknowledge of effective hotel pricing concepts, yield managementoptimization and selling strategies, and ability to determine whichconcepts to apply in given market conditions.
Demonstratedexperience in industry training, including preparation, implementation anddelivery of training programs.
Demonstratedanalytical skills and ability to use the results of analysis to makeeffective strategic decisions.
Demonstratedproblem solving and time management skills.
Demonstratedability to identify actions to improve hotel performance and develop anaction plan tailored to an individual hotel/account’s needs andsophistication.
Demonstratedattention to detail and ability to manage multiple tasks/clientsrequired.
LOCATION : New York, NY
TRAVEL : Up to 60%, as needed to facilitate business objectives.
You must have the legal right to workin this country
Relocation is NOT provided for thisposition
In return we'll give you a competitive financial and
benefits package which includes healthcare and dental coverage, disability
and life insurance, and a matched 401(k) program . Hotel
discounts worldwide are available as well as the chance to work with a great
team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell
us how you could bring your individual skills to IHG by clicking "Apply
IHG is an equal opportunity employer: Minorities /
Females / Disabled / Veterans
Job: Executive / Corporate
Requisition ID: R704171