IHG Director of Sales in United States

Director of Sales

Job Number EMEAA00207

Hotel Brand:

EMEAA - - -


About us


Thoughtfully designed for groups or individuals, as well as families or leisure travelers, the beachfront resort seamlessly combines elegance with local heartfelt charm.

  • 459 elegantly appointed Rooms, Suites & Villas

  • Club InterContinental

  • Exclusive beach

  • 6 innovative restaurants and bars

  • 4 swimming pools

  • 6 state-of-the-art meetings and conventions venues, and an auditorium ideal for movie screenings, concerts or cultural performances

  • Destination HARNN Heritage Spa, inspired by traditional Asian medicine and naturopathy

  • Fully equipped gym, available 24 hours a day


  • Spectacular ocean sunsets

  • Dedicated family experiences with a 250 sqm Planet Trekkers Kid’s Club, ‘Kids Can Cook’ Cooking School and fun daily activities

  • Highest Sky Bar in Phu Quoc with sweeping 360 degree ocean and mountain views and the finest cocktails on the island

  • Beachfront dining experiences

  • Holistic and adventurous activities including Yoga, Pilates and water sports

  • ‘In the Know’ bespoke destination experiences

Your day to day

  • Produces the Annual Revenue Plan in conjunction with Executive Committee, Sales and Marketing Budgets and forecasts

  • Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved

  • Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate

  • Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications

  • Creates and implements special programmes to achieve greater productivity through:

  • Increasing average rate

  • Increasing occupancy

  • Increasing business volume during difficult periods

  • Increasing local food and beverage banqueting sales

  • Manages key accounts

  • Oversees the selling and servicing of group business

  • Co-ordinates the development of all promotional material

  • Provides direction on and conducts market research

  • Monitors competitor activities

  • Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support

  • Ensures the hotel is represented as an active member of the local community through association membership

  • Coordinates sales and promotes business for other InterContinental Hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office

  • Plans and executes sales trips to major market areas

  • Attends major travel functions to promote sales for the hotel

  • Directs all sales activities for Sales Managers to ensure they meet the goals of the Revenue Plan

  • Conducts weekly reviews of sales personnel activity to ensure targets and sales objectives are being met

  • Produces monthly Sales reports and forecasts

  • Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction

  • Establishes and continuously updates mailing lists

  • Organizes and attends major sales/PR related functions within the hotel

  • Works with Human Resources on manpower planning and management needs

  • Works with Director of Finance in the preparation and management of the Department’s budget

  • Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

  • Perform any other duties which may be assigned by the management from time to time.

What we need from you

Required Skills –

  • The ideal candidate will have experience both in hospitality, leadership and working in an international 5 star hotels;

  • Demonstrated capability in influencing and impacting business strategy and also have strong financial, analytical and business acumen partnered with and understanding of industry dynamics and trends;

  • Strategic thinking and the ability to explore new ways of working and be open minded on how we can drive the Resort forward will be highly advantageous

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the resort, the brand and the Company.

  • Problem solving, reasoning, motivating, organizational and training abilities.

  • Proficient in the use of Microsoft Office

  • Good writing skills

Qualifications –

  • Bachelor’s degree in Sales, Marketing or related field.

Experience –

  • 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

What we offer

IHG are more than just a great place to stay, we are also one of t best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.