IHG Manager Outside Sales - Staybridge Suites Torrance, CA in Torrance, California


Do you see yourself as a Manager Outside Sales?

When you’re a part of IHG, you’re more than your job title. And that’s what we love – the individual talents, interests and dreams that make you who you are. Join us and we won’t expect you to conform to any stereotype – because we know that a team with different perspectives and passions can only make us stronger.

In this important role you will develop business through direct outside sales solicitation for an assigned territory or market segment(s).

At Staybridge Suites® we want our guests to feel like part of the family which means we need you to: Be down-to-earth by being straightforward and natural. Be thoughtful by being perceptive, caring and accommodating. Be sociable by being upbeat, involved and friendly. Be reliable by being professional, a team player and resourceful.

As Sales Outside Manager, you will establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Will actively prospect and qualify new business. And will achieve personal and team goals as assigned.

You will negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. Will work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate. Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.

Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. You will follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Interact with outside contacts: Guests – to ensure their total satisfaction. Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business. And other contacts as needed.



Requirements include: some College plus 1-2 years’ sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.

Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.

Ability to travel to attend training, workshops, tradeshows, conventions, etc.

Must have a valid Driver’s license.

Must speak fluent English. Other languages preferred.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job: Hotel General Management

Location: CA-Torrance

Requisition ID: R148619