IHG manager on Duty Front Office - FT - InterContinental Toronto Yorkville in Toronto, Ontario
Do you see yourself as an Manager on Duty ?
What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Our premium downtown Toronto hotel, located in the fashionable and exclusive neighbourhood of Yorkville. Our boutique hotel redefines luxury standards with sleek, crisp, yet warm and invitingly designed interiors, a uniquely personal touch to service and an approachable elegance. A warm welcome and thank you for your interest in our hospitality jobs and joining our team of hospitality professionals. With our 208 luxurious rooms and suites, exciting and renowned restaurant and bar and a stunning roof top pool, our luxury Toronto Yorkville hotel offers a number of exciting jobs. And, you would be working at the centre of a buzzing and hip neighbourhood. …but most importantly, you will be working alongside a team of dedicated hospitality colleagues, and you would have "room to be yourself," "room to grow" and "room to be involved." Some joined our team as recently as a couple of weeks ago. Others have been with us since the opening of our hotel. Together, we are passionate and always strive to please our guests. That's what makes us - "the best hotel in town." Our product is luxurious and our colleagues exceptional!Our work environment is friendly and welcoming. We believe in our people and give them all of the necessary tools to succeed. We offer support with career development and
have many opportunities for growth within our company. If you are looking to join a winning team….you have found it!
The Duty Manager position assists in managing all aspects of the front office areas and serves as Front Office Manager in his/her absence.
You will assist in managing the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. You will schedule and conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. You may serve as "manager on duty" as required and perform other duties as assigned including assisting staff with their job functions during peak periods.
Requirements include a Bachelor's degree in Hotel Management, Business Administration or related field plus two years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. You may be required to work nights, weekends, and/or holidays. You must meet all legal requirements to work in Canada.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching RRSP. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer
Job: Front Office Management
Requisition ID: TOR001312