IHG Assistant Front Office Manager - InterContinental Toronto Centre in Toronto, Ontario
Do you see yourself as an Assistant Front Office Manager ?
What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Be yourself and at the centre of it all. Located in the heart of the entertainment and business districts, InterContinental Toronto Centre currently has an opening for a full time Assistant Front Office Manager. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team! Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.
InterContinental Toronto Centre is a full service luxury hotel in the heart of downtown Toronto. With 586 guest rooms, 18,000 square feet of meeting space, Next Generation Boardrooms, award winning restaurant "Azure" and a full service spa, we are the employer of choice in the hospitality industry. Provide yourself with room to grow. Visit our website at www.torontocentre.intercontinental.com.
This position assists in managing all aspects of the front office areas and serves as Front Office Manager in his/her absence.
You will assist in managing the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. You will schedule and conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. You may serve as "manager on duty" as required and perform other duties as assigned including assisting staff with their job functions during peak periods.
Requirements include a Bachelor's degree in Hotel Management, Business Administration or related field plus two years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. You may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching defined contribution pension plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
InterContinental Toronto Centre is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodations throughout the recruitment and selection process for any qualified applicants under the respective human rights codes. Please advise the Recruiter to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.
Job: Front Office Management
Requisition ID: TOR001325