IHG Intercontinental Taif - Waiter (Room Service) (Filipino Nationality) in Taif, Saudi Arabia
Intercontinental Taif - Waiter (Room Service) (Filipino Nationality)
Job Number EMEAA00626
Hotel Brand: InterContinental Hotels
Europe, Middle East, Asia & Africa - Saudi Arabia - Eastern - Taif
The primary responsibility of this role is to align the hotel’s policies and procedures to deliver “Great Hotels Guests Love” and create the right environment in which our colleagues can experience our “winning ways and IHG commitment. Serving food and beverage to the guests according to established standard of Intercontinental HotelAt InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:• Be charming by being approachable, having confidence and showing respect.• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Your day to day
• Attends pre-meal briefing and trainings sessions.• Responsible for a personal development and future growth• Shares the knowledge with colleagues and maintains good working relations• Performs related duties and special projects as assigned by the intermediate supervisor.• Interested to improve his product knowledge, recipe and production procedure• Sets and clears tray trolleys from guests room ensuring standards are met.• Serves food and beverages to guests according to established service standard. • Reports guests comments or complaints to the Shift In charge.• Establishes rapport with the guests through efficient courteous manner.• Ensures that personal grooming and code of uniform is up to required standard.
What we need from you
• Collects food / beverage orders from the kitchen, returns used china wares, glass and silver wares to dish washing area.• Sorts and counts used linens.• Collect room service supply from the stores.• Maintains supply of cleaned china ware, cutlery, and glasses to setup the tray trolleys and arrange side station. • Complies with hotel’s health, safety and hygiene policy.
What we offer
SR 1750 monthly basic salary, free housing, free accommodation and other benefits as part of Intercontinental Hotel Group