IHG Duty Manager - Holiday Inn Sydney Airport in Sydney NSW, Australia
Duty Manager - Holiday Inn Sydney Airport
Job Number EMEAA11431
Hotel Brand: Holiday Inn
Europe, Middle East, Asia & Africa - Australia - New South Wales - Sydney NSW
Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
Your day to day
As a Front Office Duty Manager, you’ll keep our hotel running smoothly, make sure everything is working well and all our guests are safe and comfortable whilst you are on shift. You'll support the Assistant Front Office Manager and Operations Manager in leading the front office department to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures.
What we need from you
Ideally, you have worked in a Front Office Supervisory role and are ready to take the next step in your career or you are currently a Duty Manager looking for some different market exposure. You have the ability to build genuine connections with guests and colleagues and have strong attention to detail. You are an excellent problem solver with high communication skills and you'll be flexible to work a variety of shifts including weekends, public holidays and overnight shift. You must hold a valid NSW Drivers Licence and be eligible to work in Australia.
What we offer
We’ll reward all your hard work with a great salary and benefits – including dry cleaning, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.