IHG Porter (Full Time) - InterContinental Sydney Double Bay in Sydney, Australia
Porter (Full Time) - InterContinental Sydney Double Bay
Job Number EMEAA10348
Hotel Brand: InterContinental Hotels
Europe, Middle East, Asia & Africa - Australia - New South Wales - Sydney
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. InterContinental Sydney Double Bay is an exclusive address offering luxury and privacy at its finest, located in the leafy Eastern Suburbs village of Double Bay. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Your day to day
Join us as a full time Porter at InterContinental Sydney Double Bay located in Sydney’s exclusive leafy green Eastern Suburbs. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can join our Concierge team who will welcome hotel guests with personalised service and seamlessly to assist their journey either arriving or leaving the hotel and assist as a first point of call for guest queries throughout each stay, as well as assisting guests with their luggage, valet parking services.
What we need from you
Ideally, you will have previous experience in customer service or in a Porter role with relevant qualifications in Hospitality or related studies. You will have excellent knowledge of Sydney and warm articulate communication skills. In your role you will be responsible for acting as a first point of call for guest queries throughout each stay, as well as assisting guests with their luggage, valet parking services. You will also hold a full valid NSW drivers license for both manual & automatic vehicles and have unlimited working rights in Australia. You'll have a passion for delivering excellent customer service and providing a memorable guest experiences.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, meals on duty, great employee discount on our hotels worldwide, fantastic local discounts and a supportive training plan from day one. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.