IHG Director, Hotel Openings - Australasia & Japan in Sydney, Australia


InterContinental Hotels Group are one of the world's leading hotel companies. Present in around 100 countries, we have over 160 million guests staying in 785,544 rooms in more than 5,300 hotels per year.

You'll know our hotel brands. They are some of the best known and most popular in the world - InterContinental® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, Staybridge Suites®, Candlewood Suites®, EVEN Hotels® and HUALUXE® Hotels and Resorts as well as Kimpton Hotels.

All of these brands work together towards our goals of creating Great Hotels Guests Love®. This is a mission that's seen us go from strength to strength — with more rooms in an ever-growing portfolio of hotels across more and more locations. Which makes this an incredibly exciting time to become part of the team.

Due to growth and expansion in this region with more than 15 new hotels, we're looking for a Director, Hotels Openings for Australasia and Japan , this role will be based in Sydney.

This role provides strategic direction and leadership to develop and implement strategies, and support that maximise Hotel owner engagement with IHG brands throughout the Hotel Openings lifecycle and beyond. Develops strong relationships with our owners across all brands in the estate. Develop and lead strategies that will enhance the value proposition for all brands and ensure key operational business and brand objectives can be met once the Hotel transitions from the Hotel opening lifecycle to the Operating estate.

To ensure Hotel Opening success, this role will provide full consultation and customer service support to high net worth owners and management companies of hotels in a pre-determined portfolio within the Australasia and Japan region aligned with our most complicated owner stakeholders throughout the Hotel opening lifecycle. Also lead the resolution of complex business issues and deploy D&E Directors, Hotel Openings COE and Senior Operators as necessary to support highly technical/specialized issues at the portfolio and/or property level, and ensure timely progress and completed milestones towards opening. Conduct regular review meetings with allocated owners that have large access to capital and complex asset management to manage and seed further investment opportunities. Drive portfolio performance and owner retention strategies through relationships with and support to owners and their management companies.

New Hotel Directors are a critical role to IHG’s success, and serve as the primary relationship holder between the signing and opening phase of a Hotel. The role focuses on management from an owner lens and is the second pillar in the regions three pillar approach to the owner lifecycle.


Ideally you will have a Bachelor’s degree in Hotel Management, Business, Education, or a relevant field of work or an equivalent combination of education and work-related experience.

12 years Operational Experience at General Manager including Multi Unit (Area) responsibilities and/or experience in an asset management role.

Extensive experience in dealing with VIP/High profile/high net worth individuals and influencing business outcomes with them

Proven experience across multiple brands

Proven experience in multiple markets and cross cultural environments

Proven history of Relationship Management in complex environments

Proven experience with various ownership structures (Institutional, High Net Worth, Venture Capital)

You must currently have Citizenship or permanent residency in Australia or New Zealand

In return, we'll give you a competitive benefits package including salary, discounted accommodation worldwide and the opportunity to progress your career with IHG. You'll have the chance to work with a great team of people, and most importantly, we'll give you Room to be yourself.

So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG. To find out more about us or any other jobs with IHG please go to www.careers.ihg.com at http://www.careers.ihg.com/

Job: Executive / Corporate

Location: Australia-Sydney

Requisition ID: SYD005133