IHG Concierge Supervisor - InterContinental Sydney Double Bay in Sydney, Australia
At InterContinental ® Hotels& Resorts our role is to put the glamour into international
travel. That’s where you come in. When you’re part of the InterContinental
Hotels & Resorts brand you’re more than just a job title.
At InterContinental Hotels & Resorts we look for people who are
charming, confident, and internationally-minded; people who know what it takes
to exceed guest expectations.
Join us as a Concierge Supervisor at InterContinental Sydney Double Bay located in
Sydney’s exclusive leafy green Eastern Suburbs. You’ll have ambition, talent and
obviously, some key skills to join our friendly and professional Concierge
team. Because, for this vital role, we’re looking for someone who will lead the
bell team on shift to carry out their duties and create memorable
InterContinental guest experiences.
You will offer our discerning
guests with an unforgettable luxury experience and you will provide information
and bespoke recommendations to InterContinental Sydney Double Bay guests
ensuring the highest standard of service and professionalism at all times.
You will oversee the bell
operations and report to the Guest Services Manager within the Front Office
team. As an ambassador of the hotel, you will develop your team and
together build strong and positive relationships with our guests to
ensure that their stay is memorable.
Other key responsibilities
of the role include assisting guests with all their inquiries, providing
detailed knowledge of the hotel, surrounding area, Sydney’s key
attractions, transport information and booking transfer services. In addition
you will be required to manage guest mail, deliveries, luggage
storage other guest services.
You'll have a confident and enthusiastic approach matched with a warm,
friendly and down to earth personality. You will have good communication and
interpersonal skills as well as a strong knowledge of Sydney and the ability to
carry, push or lift heavy suitcase and packages as required. You will put our
guests at the heart of everything you do and have a genuine care for people and
the hospitality industry. Luxury brand experience is desirable and ideally, you
will have experience in a similar role or within guest services. A NSW manual
drivers licence is essential and you must have flexible availability across a 7
day rotating roster.
for your hard work, you can look forward to a competitive benefits package including hotel
discounts worldwide! What’s more, because your career will be as unique as you
are, we’ll give you all the tailored support you need to make a great start, be
involved and grow.
because the InterContinental Hotels & Resorts brand belongs to the IHG®
family of brands, you’ll also benefit from all of the opportunities that come
from being part of a successful, global hospitality company with over 5,175 hotels in over 100 countries around the world.
you are, whatever you love doing, bring your passion to the InterContinental
Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be
yourself. Find out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs
Requisition ID: SYD005285