IHG Concierge Supervisor - InterContinental Sydney Double Bay in Sydney, Australia


At InterContinental ® Hotels& Resorts our role is to put the glamour into international

travel. That’s where you come in. When you’re part of the InterContinental

Hotels & Resorts brand you’re more than just a job title.

At InterContinental Hotels & Resorts we look for people who are

charming, confident, and internationally-minded; people who know what it takes

to exceed guest expectations.

Join us as a Concierge Supervisor at InterContinental Sydney Double Bay located in

Sydney’s exclusive leafy green Eastern Suburbs. You’ll have ambition, talent and

obviously, some key skills to join our friendly and professional Concierge

team. Because, for this vital role, we’re looking for someone who will lead the

bell team on shift to carry out their duties and create memorable

InterContinental guest experiences.

You will offer our discerning

guests with an unforgettable luxury experience and you will provide information

and bespoke recommendations to InterContinental Sydney Double Bay guests

ensuring the highest standard of service and professionalism at all times.

You will oversee the bell

operations and report to the Guest Services Manager within the Front Office

team. As an ambassador of the hotel, you will develop your team and

together build strong and positive relationships with our guests to

ensure that their stay is memorable.

Other key responsibilities

of the role include assisting guests with all their inquiries, providing

detailed knowledge of the hotel, surrounding area, Sydney’s key

attractions, transport information and booking transfer services. In addition

you will be required to manage guest mail, deliveries, luggage

storage other guest services.


You'll have a confident and enthusiastic approach matched with a warm,

friendly and down to earth personality. You will have good communication and

interpersonal skills as well as a strong knowledge of Sydney and the ability to

carry, push or lift heavy suitcase and packages as required. You will put our

guests at the heart of everything you do and have a genuine care for people and

the hospitality industry. Luxury brand experience is desirable and ideally, you

will have experience in a similar role or within guest services. A NSW manual

drivers licence is essential and you must have flexible availability across a 7

day rotating roster.

In return

for your hard work, you can look forward to a competitive benefits package including hotel

discounts worldwide! What’s more, because your career will be as unique as you

are, we’ll give you all the tailored support you need to make a great start, be

involved and grow.


because the InterContinental Hotels & Resorts brand belongs to the IHG®

family of brands, you’ll also benefit from all of the opportunities that come

from being part of a successful, global hospitality company with over 5,175 hotels in over 100 countries around the world.

So whoever

you are, whatever you love doing, bring your passion to the InterContinental

Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be

yourself. Find out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs

Job: Concierge

Location: Australia-Sydney

Requisition ID: SYD005285