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IHG Business Development Manager - Crowne Plaza Sydney Darling Harbour in Sydney, Australia

Business Development Manager - Crowne Plaza Sydney Darling Harbour

Job Number EMEAA13348

Hotel Brand: Crowne Plaza

Europe, Middle East, Asia & Africa - Australia - New South Wales - Sydney


About us

Opening in March 2020 and located on the corner of Sussex and Bathurst Streets, the newly built Crowne Plaza Sydney Darling Harbour is 152 modern guest rooms and suites vertically suspended in a prime position. Just a 5-minute stroll to the CBD’s commercial and transport hub, the lively Darling Harbour precinct and the International Convention Centre. Access is easy and fast from Town Hall Train Station — only a short 3-minute walk from the hotel.

Guests will unwind in design-led, modern and spacious rooms with the latest technology at their fingertips. With 3 restaurants and bars throughout the hotel, breakfast, lunch, after-work drinks and dinner are all taken care of. Our sleek contemporary spaces are perfect for meetings, private dinners, cocktail receptions or special events, allowing guests to transition effortlessly from 9-to-5, to 5-to-9. And then there’s the spectacular views from our roof-top where guests can make a splash in our Instagram-worthy floating infinity pool.

Your day to day

As Business Development Manager you’ll work closely with the Director of Sales & Marketing to drive sales activities in line with the annual sales and marketing plan to achieve/exceed budget for the Hotel. This role will focus on developing corporate, group, conference and event leads, tailoring winning solutions and conducting effective negotiations to ensure the best business is converted at the right time. To ensure a high level of repeat business for the hotel, you’ll also focus on proactively targeting new and existing clients and strategically sourcing new business from them. This role will develop new sales opportunities and post-developing manage these accounts in order to generate revenue and maximise performance both for the short and long term.

You will work collaboratively with stakeholders within the hotel and across IHG’s sister properties, regional and national sales offices to drive business and ensure the client’s experience is seamless. In addition, you will form strategic external alliances and partners to support the Hotel’s positioning and actively promote the Hotel and brand through community and professional involvement.

What we need from you

  • Minimum 3 years of demonstrated Sales experience with a proven track record of success driving repeat business. Hotel/hospitality

  • Bachelor’s degree / higher education qualification / equivalent in Hotel Administration or Sales/Management

  • Undertaken formal sales training program (internal or external)

  • In-depth knowledge of sales principles and techniques and strong client management, problem solving, negotiation and organisation skills

  • Ability to interact with multiple stakeholders

  • Flexible and adaptive working approach

  • Excellent written and verbal communication skills

  • Experience working with teams and demonstrated leadership capability

What we offer

We’ll reward all your hard work with a great salary and benefits – including great room discounts and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here at http://careers.ihg.com/ to find out more about us.

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  • Michael Bayerl

    United States Air Force

    “My experience with IHG has been nothing short of awesome and I have learned so much.  Soon I will be the GM of the World’s Largest Holiday Inn Express (currently the IHG Army Hotels on Fort Lee) with 1,000 rooms.”

    Senior Master Sergeant (Ret.) Michael Bayerl joined the U.S. Air Force in 1979. Throughout 20 years of active duty, he served as an Air Force Services Specialist and Inspector General for Services-Air Mobility Command. From the moment he started with the USAF Michael was immersed with hospitality experience, starting out in Food in Beverage before working his way through the ranks and functioning in virtually every position available within military restaurants & hotels.

    In 2002, Michael took on a General Manager position at an Air Force Inn, and since that time, he has managed hotel complexes with over 2000+ rooms, on 3 different properties. Michael found his way to IHG when he intentionally took on a role with Army Lodging, knowing that the hotel would soon be privatized into an IHG hotel.

    Today, Michael is the General Manager at IHG Army Hotels on Fort Lee (soon to be re-branded as the World’s largest Holiday Inn Express).

  • Teresa “Sarge” Colatarci


    Meet Teresa “Sarge” Colatarci, general manager/regional director of operations for six IHG Army Hotels at Fort Sam Houston in San Antonio. Following her service in the U.S. Navy, she continues to serve by providing True Hospitality through the IHG Teen Academy.