IHG Food and Beverage Host - voco Gold Coast in Surfers Paradise, Australia

Food and Beverage Host - voco Gold Coast

Job Number EMEAA04646

Hotel Brand: voco

Europe, Middle East, Asia & Africa - Australia - Queensland - Surfers Paradise


About us

Reliably Different - Welcome to voco™, IHG’s new upscale brand.We call our hotels voco ™. It means ‘to invite’ and ‘call together’ originating from Latin – representing our thoughtful, unstuffy and charming nature. Guests tell us that voco sounds fun without being vanilla, trendy without being alienating, and premium without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand. Whatever we’re up to, there are brand values and service behaviours that guide us...Brand values: Always dependable, Respect individuality & Be distinctiveService values: Count on us; Be natural & Make every stay special.Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters, that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd.The world's first voco hotel opened in November 2018 and underwent a dynamic rebranding of The Watermark Hotel & Spa located in the heart of Surfers Paradise on Gold Coast.

Your day to day

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Food and Beverage Host, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

What we need from you

  • Experience in food and beverage – café, restaurant, fine dining- Hotel industry experience is preferred but not essential– we’ll teach you our systems during on-boarding- Vibrant personality with an oozing passion for customer service- Strong attention to detail, communication and organisational skills- Ability to work in a fast-paced environment and prioritise workload

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.So whoever you are, whatever you love doing, bring "you" to voco hotels and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com/australia, https://www.youtube.com/watch?v=3Bu9je6lS6s, and visit www.http://careers.ihg.com