IHG Director of Sales in St. Julian's, Malta

Director of Sales

Job Number EMEAA00889

Hotel Brand: InterContinental Hotels

EMEAA - Malta - - St. Julian's

Description

About us

Job Overview

Under the general guidance and supervision of the Director of Sales & Marketing and within the limits of established policies and procedures, this position develops and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.

Your day to day

Duties & Responsibilities

FINANCIAL RETURNS:

  • Contributes to the preparation of the annual departmental operating budget; prepares monthly sales reports for regional, brand, and ownership review including expenses and plans to make budget.

  • Develops and communicates monthly forecasts including strategies and plans to achieve forecasted and budgeted revenues for all segments.

  • Establishes and monitors account plans and goals to achieve the hotel’s sales and revenue objectives.

  • Collaborates with IHG functional and brand teams to implement strategies and to provide input and feedback based on guest concerns, sales opportunities, implementations, and related issues to the brand.

  • Develops and maintains relationships with key clients in order to produce leisure, group and/or convention business which includes room sales, food & beverage sales, and catering/banquet.

  • Develops, manages and monitors field sales strategies and plans to outperform competitors and steal market share from existing and prospective accounts.

  • Monitors and revises hotel sales plan which includes key account plans, target account plans, and segment strategies on a regular basis. These include corporate and leisure segments,

PEOPLE:

  • Attracts and hires people with the right attributes to bring the InterContinental brand to life and achieve sales objectives.

  • Actively promotes employee participation in the Employee Heartbeat Survey and achieves established targets.

  • Drives high team performance and achievement of sales goals and objectives by establishing clear performance goals and expectations, and being actively involved in direct reports’ performance and development through direct feedback, coaching and training.

  • Grows the team and talent pipeline for succession planning.

GUEST EXPERIENCE:

  • Interacts daily with guests in ways that brings the brand to life.

  • Serves as Brand Champion to the hotel by communicating passion for the brand, making decisions in light of brand standards and serves as role model for branded guest experience.

  • Builds loyal client partnerships by hosting client receptions, debrief meetings, etc.

What we need from you

Qualifications & Requirements

The successful candidate will have a relevant Bachelors' degree and a minimum 5 years successful experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience. You may be required to work weekends, and/or holidays. Knowledge of Opera and Delphi are highly regarded.Must speak fluent English.

All applicants must be eligible to work in the EU & must be in possession of the relevant passport and visa.

What we offer

In return we'll give you a competitive salary in line with local market. Most importantly, we'll give you the room to be yourself.