IHG Housekeeping Manager in San Francisco, California
Job Number R169344
Hotel Brand: Holiday Inn Express
Americas - United States - California - San Francisco
InterContinental Hotels Group (IHG) currently has an opening for an Assistant Executive Housekeeper representing two IHG company-managed hotels in San Francisco : Holiday Inn Fisherman's Wharf and Holiday Inn Express Hotel & Suites Fisherman's Wharf . What's your passion? Excited to work in a hospitality industry? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
InterContinental Hotels Group is a world leader in hospitality with over 3,500 hotels offering close to half a million guest rooms in nearly 100 countries. Our award-winning brands satisfy the full spectrum of accommodation needs, ranging from luxury to extended stay with properties including InterContinental, Crowne Plaza, Staybridge, Candlewood, Indigo, Holiday Inn and Holiday Inn Express. All of our hotels have one thing in common: they are "Great Hotels Guests Love." ©
Location: Holiday Inn Fisherman's Wharf and Holiday Inn Express Hotel & Suites are within a block of one another and are only steps from world-class attractions such as Pier 39, the famous Cable Cars, Ghirardelli Square and ferry service to Alcatraz and the Golden Gate Bridge, not to mention the unique shops, restaurants and fun spots of Fisherman's Wharf! Guests and event planners also enjoy proximity to Chinatown, North Beach and Union Square shopping district with plenty of public transportation options right outside the door.
Holiday Inn Fisherman's Wharf offers 243 guest rooms. Amenities includes fitness center, concierge, plus complimentary high-speed wireless internet access and onsite business center.
Holiday Inn Express Hotel & Suites offers 252 guest rooms and suites, with over 2,000 square feet of meeting and event space ideal for smaller "smart" meetings and seminars. Amenities include complimentary buffet breakfast daily, complimentary local and toll-free calls, complimentary business center and high-speed internet, and a complimentary fitness center.
Key responsibilities of the role include:
Assist in managing the day-to-day activities of the housekeeping department; schedule employees to ensure proper coverage. Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
Schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair. Conduct pre-shift meeting and review all information pertinent to the day's activities.
Assist in controlling expenses and minimizing waste in all areas of housekeeping. Participate as needed in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
Assist in maintaining par levels for supplies and equipment. Replenish shortages and other business supplies for daily business.
You may assist with deep cleaning projects and/or assist housekeeping staff during unanticipated rush periods. May serve as "manager on duty" as required.
Promote teamwork and quality service through daily communication and coordination with other departments.
Qualifications include High School Diploma or equivalent plus 2 years housekeeping experience, preferably in a hotel of similar size and complexity, including two or more years of supervisory experience. Some college preferred. Must speak fluent English, with ability to speak other languages preferred. Prefer experience working in a union environment. Most have strong communication skills including the ability to conduct training with staff. Must have computer proficiency and experience utilizing Word and Excel and Microsoft Outlook.
Other Information - You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, frequently bending, stooping and kneeling.
This challenging position has overall responsibility for assisting in managing the housekeeping to ensure product quality standards are met and that optimum service is provided to hotel guests, and will serve as Executive Housekeeper in his/her absence.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.