IHG Assistant Front Office Manager-Holiday Inn Express Fisherman's Wharf in San Francisco, California
Assistant Front Office Manager-Holiday Inn Express Fisherman's Wharf
Job Number R164127
Hotel Brand: Holiday Inn Express
Americas - United States - California - San Francisco
Assistant Front Office Manager at Holiday Inns at Fisherman's Wharf
We currently have a position available as Assistant Front Office Manager representing two IHG company-managed hotels in San Francisco : Holiday Inn Fisherman's Wharf and Holiday Inn Express Hotel & Suites Fisherman’s Wharf . As part of a dynamic team, this exciting position is responsible for Guest Experience, Service Training, Leadership of staff to enhance memorable Guest Experience. Lead inspiring team meetings resulting in positive guest scores. Must be able to execute tactical administrative and leadership functions and strategize to maximize highest level of customer service. Assist in managing all aspects of the front office areas which may include but is not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. Serve as Front Office Manager in his/her absence.
InterContinental Hotels Group (IHG) is a world leader in hospitality with over 3,500 hotels offering close to half a million guest rooms in nearly 100 countries. Our award-winning brands satisfy the full spectrum of accommodation needs, ranging from luxury to extended stay with properties including InterContinental, Crowne Plaza, Staybridge, Candlewood, Indigo, Holiday Inn and Holiday Inn Express. All of our hotels have one thing in common: they are “Great Hotels Guests Love.” ©
IHG offers “Room to Grow” © meaning career opportunities to help talented people learn and advance. By bringing your expertise and passion to any one of our brands, you become part of our success, helping us to achieve our vision: to be the most preferred, admired and successful hotel company the world over.
Best Location: Holiday Inn Fisherman's Wharf and Holiday Inn Express Hotel & Suites are within a block of one another and are only steps from world-class attractions such as Pier 39, the famous Cable Cars, Ghirardelli Square and ferry service to Alcatraz and the Golden Gate Bridge, not to mention the unique shops, restaurants and fun spots of Fisherman’s Wharf! Guests and event planners also enjoy proximity to Chinatown, North Beach and Union Square shopping district with plenty of public transportation options right outside the door.
Holiday Inn Fisherman's Wharf offers 243 guest rooms. Amenities include fitness center, concierge, plus complimentary high-speed wireless internet access and onsite business center.
Holiday Inn Express Hotel & Suites offers 252 guest rooms and suites, with over 2,000 square feet of meeting and event space ideal for smaller “smart” meetings and seminars. Amenities include complimentary buffet breakfast daily, complimentary local and toll-free calls, complimentary business center and high-speed internet, and a complimentary fitness center.