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IHG Sales Manager- Holiday Inn San Antonio Riverwalk in San Antonio, Texas

Sales Manager- Holiday Inn San Antonio Riverwalk

Job Number R171119

Hotel Brand:

Americas - United States - Texas - San Antonio

Description

About us

Do you see yourself as a Sales Manager? What's your passion? Whether you're into skiing, board games or just playing with the kids, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The Holiday Inn San Antonio Riverwalk is located in the center of downtown San Antonio. Our hotel is nestled along the beautiful banks of the San Antonio Riverwalk, as well as steps away from beautiful historical landmarks in the downtown area.

Your day to day

As Sales Manager you’ll develop and implement sales and marketing strategies for the hotel, create and implement tactical plans and ensure revenue goals are achieved. You'll also regularly sell hotel rooms, meeting rooms, and food and beverage to client contacts. Some of your overall duties will include:

FINANCIAL RETURNS

  • Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.

  • Actively prospect and qualify new business.

  • Achieve personal and team goals as assigned.

  • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.

  • Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

PEOPLE

  • Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.

  • Entertain clients in accordance with established company and hotel policies and guidelines.

  • Maintain client files and update information daily in accordance with established departmental policies and procedures.

  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

GUEST EXPERIENCE

  • Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.

  • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

  • Interact with outside contacts: Guests – to ensure their total satisfaction

RESPONSIBLE BUSINESS

  • Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

  • Perform other duties as assigned.

  • May serve as “manager on duty” as required.

What we need from you

Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

Frequently standing up or moving within and outside of the facility Carrying or lifting items weighing up to 25 pounds Handling objects

Other:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.

  • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

  • Problem solving, reasoning, motivating, organizational and training abilities are used often.

  • Ability to travel to attend workshops, tradeshows, conventions, etc. May require a valid Driver’s License.

  • May be required to work some nights, weekends, and/or holidays.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? If you are interested in a position with IHG, log onto our website at www.careers.ihg to see our job qualifications and apply directly online.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans


  • Major Brad D. Anderson

    United States Army

    Major (Ret) Brad Anderson is the Human Resources Manager at IHG Army Hotels – Fort Benning, Georgia. He retired out of the U.S. Army after 23 years of service with combat tours in Iraq (Operation Iraqi Freedom) and Afghanistan (Operation Enduring Freedom).

    Brad enlisted in the U.S. Army in August 1992, and was assigned as an infantryman at Fort Lewis, Wash., where he served six years in 9th Infantry Regiment and 25th Infantry Division. In 1999, he was assigned to Fort Benning, Ga., where he completed Drill Sergeant School and then served with the Infantry Training Brigade. He was next assigned to Officer Candidate School in 2003 and earned his commission as a second lieutenant in the Adjutant General Corps. Major Anderson’s previous assignments as an officer include Camp Casey, South Korea, where he served as a postal platoon leader; Iraq, where he served as deputy plans and operations officer, III Corps; Fort Benning, where he served with 30th Adjutant General Reception Battalion, as Headquarters and Headquarters Company commander; Eglin Air Force Base, Fla., where he served with 7th Special Forces Group (Airborne), as battalion and group human resources officer and Fort Lee where he served his final assignment as the Military Entrance Processing Station (MEPS) commander.

    Brad’s professional military education includes the Adjutant General Corps Officer Basic and Advanced Courses, Airborne School, Air Assault School, Drill Sergeant School, Pathfinder Course, and Rappel Master School. He also earned a Bachelor of Arts Degree in Interdisciplinary Studies from Eastern Washington University, Cheney, Wash.

    Brad’s military awards and decorations include a Joint Service Achievement Medal, 2 Meritorious Service Medals, 4 Army Commendation Medals, 3 Army Achievement Medals, and 4 Army Good Conduct Medals. He has also been awarded a variety of unit and service medals & ribbons, in addition to earning the Expert Infantryman Badge.

    On his first day of military retirement (October 1st, 2015) we proudly welcomed Brad to the IHG family. It was then, that Brad began his career with us as the HR Manager of the IHG Army Hotels on Fort Benning, a role he continues to thrive in today.

  • Michael Bayerl

    United States Air Force

    “My experience with IHG has been nothing short of awesome and I have learned so much.  Soon I will be the GM of the World’s Largest Holiday Inn Express (currently the IHG Army Hotels on Fort Lee) with 1,000 rooms.”

    Senior Master Sergeant (Ret.) Michael Bayerl joined the U.S. Air Force in 1979. Throughout 20 years of active duty, he served as an Air Force Services Specialist and Inspector General for Services-Air Mobility Command. From the moment he started with the USAF Michael was immersed with hospitality experience, starting out in Food in Beverage before working his way through the ranks and functioning in virtually every position available within military restaurants & hotels.

    In 2002, Michael took on a General Manager position at an Air Force Inn, and since that time, he has managed hotel complexes with over 2000+ rooms, on 3 different properties. Michael found his way to IHG when he intentionally took on a role with Army Lodging, knowing that the hotel would soon be privatized into an IHG hotel.

    Today, Michael is the General Manager at IHG Army Hotels on Fort Lee (soon to be re-branded as the World’s largest Holiday Inn Express).

  • Teresa “Sarge” Colatarci

    Navy

    Meet Teresa “Sarge” Colatarci, general manager/regional director of operations for six IHG Army Hotels at Fort Sam Houston in San Antonio. Following her service in the U.S. Navy, she continues to serve by providing True Hospitality through the IHG Teen Academy.

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