IHG Duty Manager - Crowne Plaza Resort Salalah in Salalah, Oman


Do you see yourself as a Duty Manager?

What's your passion? Whether you're

into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we

employ people who apply the same amount of care and passion to their jobs as

they do their hobbies - people who put our guests at the heart of everything

they do. And we're looking for more people like this to join our friendly and

professional team.

The Crowne Plaza

Resort Salalah sets in 45 acres of private tropical gardens and on a long

stretch of pristine sandy beach. the resort enjoys an ideal location for

Business, Meetings & Events and leisure Traveler's. Recline on a

well-lit beach and by the pool with sumptuous cuisine at the relaxing Crowne

Plaza Resort Salalah.

Receive a warm welcome from friendly Omani staff as you cross 42 acres of lush,

landscaped gardens and enter into the gleaming lobby of Crowne Plaza Resort

Salalah. We'll show you to your room or suite, or point you towards our 3

interconnecting pools, tennis and squash courts or par-3 garden golf


A courtesy shuttle bus whisks you from Salalah International Airport to Crowne

Plaza Resort Salalah in 10 minutes. We combine a resort getaway with easy

access to the centre of Salalah, just 10 minutes' drive away. Lush hotel

gardens lead to the gentle turquoise waters, lapping against beach.

Locals are drawn to our night-time attractions, from sumptuous themed buffets

on the white sand at Dolphin Beach Restaurant to Arabic singers and disco

nights at Al-Luban nightclub. Al-Khareef Pub, with its rich wood and stained

glass, is a homely space serving draught beers and nightly live entertainment.

Dine al fresco on the Arabic-style terrace of Darbat restaurant or sip

cocktails at the Pool Bar.

Job Role

As Duty Manager, you are responsible

to administers an accurate credit limit report for submission to FOM, regularly

updates and disseminates through email, the daily competition survey report

which gives a clear picture of the hotel status and its completive performance,

frequently checks the due outs and coordinates with Front Office Cashier in

handling guest problems upon check out, assists and takes room reservations

when the reservations office is closed, authorized acceptance of walk-ins and

extensions on busy days, supervises all Front Desk services and personnel to

ensure guests receives prompt, cordial, efficient and personalized service,

assists in determining training needs and in preparation of front office

training plan, perform the on-the-job and off-the-job training to the front

desk colleagues, prepares necessary reports to check the discrepancy for the

day and prepare for the arrivals and departures, maintains smooth relations

between the Management and Guests by attending to guest complaints, requests

and inquiries, performs all front desk and concierge duties when business


In return we'll give you a competitive

financial and benefits package. Hotel discounts worldwide are available as

well as access to a wide variety of discount schemes and the chance to work

with a great team of people. Most importantly, we'll give you the room to be


So what's your passion?

Please get in touch and tell us how you could bring your individual skills to



Bachelor's degree holder / higher education qualification /

equivalent in hotel management or related field

Three or more years of experience in a hotel setting

Good command of English is a must, Arabic is an advantage

Job: Guest Relations

Location: Oman-Salalah

Requisition ID: SAL000702