IHG Front Desk Agent (Keep Active Host) - EVEN Hotels Rockville in Rockville, Maryland

Description:

Do you see yourself as an Keep Active Host for EVEN Hotels?

What's your passion? Whether you're into fishing, card games or music, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

At EVEN Hotels, our core mission is to Enable Wellness in Travel . Centrally-located on the Rockville Pike, EVEN Hotel Rockville is the first of its kind. Our hotel is situated in the region’s renowned BioTech Corridor near the headquarters of more than 60 major companies in technology, financial services and healthcare with easy access to nearby Bethesda, Gaithersburg, Washington, DC, and Baltimore. Whether our Guests are traveling for business or leisure they won’t have to compromise their wellness routine. As a member of the newest brand from IHG and one of the first EVEN Hotels in the world, our facility is designed to help our guests maintain a healthy lifestyle while traveling.

The Keep Active Host provides top notch customer service to ensure guests are taken care of by delivering a guest experience that is unique and brings the EVEN Hotels brand to life. The Keep Active Host delivers core guest services (EVEN Hotels signature greeting with hand towel and water, registration/check-in/out luggage assistance, guest services and support, familiarization with hotel facilities) and supports wellness by engaging guests with expertise at the Wellness Wall and Athletic Studio, and is cross-trained as an Eat Well Host.

This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.

Qualifications

Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. Some college is preferred. You may be required to work nights, weekends, and/or holidays.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job: Hotel General Management

Location: MD-Rockville

Requisition ID: R145829