IHG Night Manager - Crowne Plaza Queenstown in Queenstown, New Zealand


When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Join us as a Night Manager in Crowne Plaza Queenstown . You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who is responsible for all matters pertaining to guest service and hotel operations. You will ensure guests receive seamless service throughout the hotel, liaise with all departments and act promptly on any issues that require immediate resolution putting the guest experience at the heart of everything you do.

You will be confident to take control in a range of hotel emergency situations and be available to work the night shifts from 11 pm until 7.30 am on a flexible roster including weekends and public holidays.


Ideally, you'll have a minimum 2 years experience in a hotel front office department with a minimum 1 year experience as a team leader, shift supervisor or Duty Manager. You'll have proven excellent guest relations focus, problem solving and time management skills with a can do attitude. A working knowledge of Opera PMS and Micros would be advantageous.

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including duty meals, laundered uniforms and discounted accommodation worldwide. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG ® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs/

Job: Front Office Management

Location: New Zealand-Queenstown

Requisition ID: QUE000475