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IHG Sports & Leisure Attendants - InterContinental Hayman Island Resort in Queensland, Australia

Sports & Leisure Attendants - InterContinental Hayman Island Resort

Job Number EMEAA12139

Hotel Brand: InterContinental Hotels

Europe, Middle East, Asia & Africa - Australia - Queensland -


About us

Australia’s most iconic private island welcomed a new era of luxury when IHG opened InterContinental Hayman Island Resort on 1 July 2019. As we continue to grow our team, we are currently seeking the perfect fit for roles in our Guest Activities team to deliver a truly exceptional and unique guest journey. Sports & Leisure Attendants who will assist our guests with non-motorised water sports and land based activities, focusing on creating experiences and memories that will enhance their on island journey.

Anchored by a defining vision of passion, exclusivity and absolute style, InterContinental Hayman Island Resort partnered with the stunning surrounds of the Whitsundays will offer guests an array of activities. They will open the gateway to a magical, vibrant playground of extraordinary experiences and revitalising adventure. Whether it’s a romantic experience for two, a family adventure, team building journey or solo exploration, the all-new suite of experiences are as iconic as they are unforgettable; and adding a knowledgeable and worldly team who can bring the InterContinental Life alive throughout these activities is the last puzzle piece for the Resort’s delivery of rich and personal experiences.

Your day to day

If you’re charismatic, approachable and know what it takes to exceed guest expectations, this is your opportunity to work in this unique environment and fast track your career. As a Sports & Leisure Attendant, your day to day will involve;

  • Instructing guests in the use of non-motorised water sports including catamarans, windsurfers, kayaks and stand up paddles.

  • Instructing and guiding guests in land based activities including nature walks, sports events, , and mountain bike tours.

  • Ensuring all equipment is well maintained and cleaned and reporting any defects, replacements, problems or maintenance requirements.

  • Daily set up and pack down of all non-motorised and land based equipment and activities.

  • Maximising opportunities to promote and upsell activities on island.

  • Assisting across the team as required.

If you're ready to redefine the art of experiences in luxury travel across this luxury resort as a Sport & Leisure Attendant then we’d like to welcome you to the world’s most international luxury hotel brand. The re-imagined InterContinental Hayman Island Resort will immerse you in the wonders of working in five-star luxury and offer amazing career and growth opportunities; an opportunity to live in a world heritage area, on the Great Barrier Reef, in a refurbished and exciting Village environment.

What we need from you

Ideally, you will have 1-2 years of previous experience in a guest activities role or similar within a luxury setting and be passionate about creating unique experiences. With a preference to work outdoors alongside marine life and the natural environment your preference, your exposure to wider hotel and resort operations will be advantageous. With strong communication skills and the ability to think outside the box, you’re also physically fit and able to lift equipment and items as needed facilitate day to day activities.

You will need to hold you current first aid certificate, including oxygen and the appropriate work rights to work within Australia, and be available to relocate to the island and work on a flexible roster which will include weekends and evenings.

What we offer

IHG are more than just great places to stay, we are also one of Australia’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster - visit www.http://careers.ihg.com to find out more about us.

  • Major Brad D. Anderson

    United States Army

    Major (Ret) Brad Anderson is the Human Resources Manager at IHG Army Hotels – Fort Benning, Georgia. He retired out of the U.S. Army after 23 years of service with combat tours in Iraq (Operation Iraqi Freedom) and Afghanistan (Operation Enduring Freedom).

    Brad enlisted in the U.S. Army in August 1992, and was assigned as an infantryman at Fort Lewis, Wash., where he served six years in 9th Infantry Regiment and 25th Infantry Division. In 1999, he was assigned to Fort Benning, Ga., where he completed Drill Sergeant School and then served with the Infantry Training Brigade. He was next assigned to Officer Candidate School in 2003 and earned his commission as a second lieutenant in the Adjutant General Corps. Major Anderson’s previous assignments as an officer include Camp Casey, South Korea, where he served as a postal platoon leader; Iraq, where he served as deputy plans and operations officer, III Corps; Fort Benning, where he served with 30th Adjutant General Reception Battalion, as Headquarters and Headquarters Company commander; Eglin Air Force Base, Fla., where he served with 7th Special Forces Group (Airborne), as battalion and group human resources officer and Fort Lee where he served his final assignment as the Military Entrance Processing Station (MEPS) commander.

    Brad’s professional military education includes the Adjutant General Corps Officer Basic and Advanced Courses, Airborne School, Air Assault School, Drill Sergeant School, Pathfinder Course, and Rappel Master School. He also earned a Bachelor of Arts Degree in Interdisciplinary Studies from Eastern Washington University, Cheney, Wash.

    Brad’s military awards and decorations include a Joint Service Achievement Medal, 2 Meritorious Service Medals, 4 Army Commendation Medals, 3 Army Achievement Medals, and 4 Army Good Conduct Medals. He has also been awarded a variety of unit and service medals & ribbons, in addition to earning the Expert Infantryman Badge.

    On his first day of military retirement (October 1st, 2015) we proudly welcomed Brad to the IHG family. It was then, that Brad began his career with us as the HR Manager of the IHG Army Hotels on Fort Benning, a role he continues to thrive in today.

  • Michael Bayerl

    United States Air Force

    “My experience with IHG has been nothing short of awesome and I have learned so much.  Soon I will be the GM of the World’s Largest Holiday Inn Express (currently the IHG Army Hotels on Fort Lee) with 1,000 rooms.”

    Senior Master Sergeant (Ret.) Michael Bayerl joined the U.S. Air Force in 1979. Throughout 20 years of active duty, he served as an Air Force Services Specialist and Inspector General for Services-Air Mobility Command. From the moment he started with the USAF Michael was immersed with hospitality experience, starting out in Food in Beverage before working his way through the ranks and functioning in virtually every position available within military restaurants & hotels.

    In 2002, Michael took on a General Manager position at an Air Force Inn, and since that time, he has managed hotel complexes with over 2000+ rooms, on 3 different properties. Michael found his way to IHG when he intentionally took on a role with Army Lodging, knowing that the hotel would soon be privatized into an IHG hotel.

    Today, Michael is the General Manager at IHG Army Hotels on Fort Lee (soon to be re-branded as the World’s largest Holiday Inn Express).

  • Teresa “Sarge” Colatarci


    Meet Teresa “Sarge” Colatarci, general manager/regional director of operations for six IHG Army Hotels at Fort Sam Houston in San Antonio. Following her service in the U.S. Navy, she continues to serve by providing True Hospitality through the IHG Teen Academy.