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IHG Resort Manager - InterContinental Hayman Island Resort in Queensland, Australia

Resort Manager - InterContinental Hayman Island Resort

Job Number EMEAA09237

Hotel Brand: InterContinental Hotels

Europe, Middle East, Asia & Africa - Australia - Queensland -

Description

About us

We have a rare opportunity for an experienced and commercially minded Resort Manager to join one of IHG’s halo InterContinental Resorts and partner with the General Manager to drive unrivalled luxury and business performance.

As the world’s first international luxury travel hotel brand, InterContinental Hotels & Resorts has been pioneering new international destinations for decades. Each of our hotels is a destination in its own right, and we are dedicated to those who appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating places, mixed with our international know-how and local cultural wisdom.

Australia’s most iconic private island will welcome a new era of luxury when IHG opens InterContinental Hayman Island Resort in July 2019. We are currently seeking an exceptional and driven leader to join our team as the Resort Manager. The re-imagined InterContinental Hayman Island Resort will immerse you in the wonders of working in five-star luxury and offer amazing career platform coupled with the opportunity to live in a world heritage area, on the Great Barrier Reef.

Your day to day

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand as the Resort Manager. Reporting to the General Manager, this is a key role within the Executive team and will be responsible for the daily operations and profitability, delivered through exceptional leadership of the Rooms Division, Restaurant & Bars, Culinary, Activities, Spa and Security functions.

Demonstrating your exceptional operational experience, you will ensure success through:

  • Using your innovative and commercial thinking to develop and deliver initiatives to maintain and grow guest satisfaction and profitability.

  • Taking ownership over the execution of key performance indicators across the operation and instilling a high performance culture.

  • Leading and developing your direct reports within the Resorts management team, with a focus on achieving and exceeding goals and targets set.

  • Drive a culture of high performance and engagement and growth and development which spans across all levels of the team.

What really makes the role exciting is the ongoing opportunity to partner with the Resort’s Executive team to drive and maintain high standards across the operational and functional areas of the business whilst championing our IHG ways of working. This role is an opportunity to truly have overall impact and influence.

What we need from you

As the ideal candidate you will have a Bachelor Degree in Hospitality or Tourism, with significant experience in Resort Management with a proven track record of delivering operational effectiveness. Strategic thinking, the ability to explore new ways of working and an open mind around how we can drive the Resort forward with regards to efficiencies will be paramount. You will be a change agent with the ability to work alongside a team and collaborate with varied stakeholders which is underpinned by exceptional leadership expertise and ability to create and grow high performing teams. You must also meet the legal requirements to work in Australia without restrictions.

What we offer

IHG are more than just great places to stay, we are also one of Australia’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.


  • Major Brad D. Anderson

    United States Army

    Major (Ret) Brad Anderson is the Human Resources Manager at IHG Army Hotels – Fort Benning, Georgia. He retired out of the U.S. Army after 23 years of service with combat tours in Iraq (Operation Iraqi Freedom) and Afghanistan (Operation Enduring Freedom).

    Brad enlisted in the U.S. Army in August 1992, and was assigned as an infantryman at Fort Lewis, Wash., where he served six years in 9th Infantry Regiment and 25th Infantry Division. In 1999, he was assigned to Fort Benning, Ga., where he completed Drill Sergeant School and then served with the Infantry Training Brigade. He was next assigned to Officer Candidate School in 2003 and earned his commission as a second lieutenant in the Adjutant General Corps. Major Anderson’s previous assignments as an officer include Camp Casey, South Korea, where he served as a postal platoon leader; Iraq, where he served as deputy plans and operations officer, III Corps; Fort Benning, where he served with 30th Adjutant General Reception Battalion, as Headquarters and Headquarters Company commander; Eglin Air Force Base, Fla., where he served with 7th Special Forces Group (Airborne), as battalion and group human resources officer and Fort Lee where he served his final assignment as the Military Entrance Processing Station (MEPS) commander.

    Brad’s professional military education includes the Adjutant General Corps Officer Basic and Advanced Courses, Airborne School, Air Assault School, Drill Sergeant School, Pathfinder Course, and Rappel Master School. He also earned a Bachelor of Arts Degree in Interdisciplinary Studies from Eastern Washington University, Cheney, Wash.

    Brad’s military awards and decorations include a Joint Service Achievement Medal, 2 Meritorious Service Medals, 4 Army Commendation Medals, 3 Army Achievement Medals, and 4 Army Good Conduct Medals. He has also been awarded a variety of unit and service medals & ribbons, in addition to earning the Expert Infantryman Badge.

    On his first day of military retirement (October 1st, 2015) we proudly welcomed Brad to the IHG family. It was then, that Brad began his career with us as the HR Manager of the IHG Army Hotels on Fort Benning, a role he continues to thrive in today.

  • Michael Bayerl

    United States Air Force

    “My experience with IHG has been nothing short of awesome and I have learned so much.  Soon I will be the GM of the World’s Largest Holiday Inn Express (currently the IHG Army Hotels on Fort Lee) with 1,000 rooms.”

    Senior Master Sergeant (Ret.) Michael Bayerl joined the U.S. Air Force in 1979. Throughout 20 years of active duty, he served as an Air Force Services Specialist and Inspector General for Services-Air Mobility Command. From the moment he started with the USAF Michael was immersed with hospitality experience, starting out in Food in Beverage before working his way through the ranks and functioning in virtually every position available within military restaurants & hotels.

    In 2002, Michael took on a General Manager position at an Air Force Inn, and since that time, he has managed hotel complexes with over 2000+ rooms, on 3 different properties. Michael found his way to IHG when he intentionally took on a role with Army Lodging, knowing that the hotel would soon be privatized into an IHG hotel.

    Today, Michael is the General Manager at IHG Army Hotels on Fort Lee (soon to be re-branded as the World’s largest Holiday Inn Express).

  • Teresa “Sarge” Colatarci

    Navy

    Meet Teresa “Sarge” Colatarci, general manager/regional director of operations for six IHG Army Hotels at Fort Sam Houston in San Antonio. Following her service in the U.S. Navy, she continues to serve by providing True Hospitality through the IHG Teen Academy.

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