IHG Night Audit in Pittsburgh, Pennsylvania
Job Number R190214PITEV0
Hotel Brand: Even Hotels
Americas - United States - Pennsylvania - Pittsburgh
At EVEN Hotels, our core mission is to Enable Wellness in Travel.To inspire our Guests to stay on Track while on the road, we will: 1. Enliven Wellness through our passion, knowledge and resources available to ensure balance and holistic well-being. 2. Be Encouraging by recognizing our guests achievements and offering positive words of encouragement and suggestions. 3. Get Personal to understand our guest wellness goals and help them maximize their wellness journey while traveling.
Your day to day
Night Audit provides top notch customer service to ensure guests are taken care of by delivering a guest experience that is unique and brings the EVEN Hotels brand to life. Night Audit delivers core guest services (EVEN Hotels signature greeting with hand towel and water, registration/check-in/out luggage assistance, guest services and support, familiarization with hotel facilities) and supports wellness by engaging guests with expertise at the Wellness Wall and Athletic Studio.
What we need from you
High School diploma or equivalent, plus one year front desk/guest service experience or 2 years face-to-face customer service experience in any service related industry, including retail • Must speak fluent English• Flexible work schedule
What we offer
In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer Minorities / Females / Disabilities / Veterans