IHG Business Development Manager in Phuket, Thailand
HOTEL INDIGO PHUKET PATONG
To manage sales activities and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.
Structure – (Multi-Skilled Team Members)
Individual must be friendly, enjoy learning new things and working in a team environment. Must be flexible, willing to work smart, get along well with others and have the passion to go the extra mile to surprise and delight our guests. As part of the Indigo Team, individual may work in other areas of the hotel and may be trained to perform tasks and act in a secondary roll in support of our commitment to providing Inspired Service
At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.
Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.
Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.
Be original by building connections with our guests and being imaginative to create memorable experiences.
DUTIES AND RESPONSIBILITIES
Monitors competitors activities and assists in marketing intelligence
Refers sales leads to appropriate personnel within the InterContinental Hotels Group
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
Services existing business through management of account bases
Sell all facets of the hotel
Manage the corporate head office and the preferred hotel history for that company
Develop and maintain a regular pattern of sales calls, meeting with principals of target market
Provides direction on, and conducts market research and analysis
Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
Builds profile within local market place through attendance at various events and local market place
Conduct client interviews
Plan and conduct familiarization tours and site inspections
Travel when required to promote the hotel and develop potential business
Maintain regular contact with the IHG hotels in your region and the regional reservation office
Monitors existing business and inputs into sales strategy meetings to maximize business
Grows existing business and establishes and pursues leads which will develop business
Interfaces with operations on a timely basis
Initiates and prepares tenders for business
Assesses sales and marketing data
Assists with the preparation of new products and services
Assists in the evaluation of sales and marketing activities
Analyses sales mix and likely impact on hotel goals
Implement direction from Director of Sales and Marketing and Regional Managers
Liaison with advertising agency
Stock control of collateral
Execute advertising/creative briefs in a timely manner
Works with superior on manpower planning and management needs
Works with superior in the preparation and management of the Department’s budget
Required Skills –
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Problem solving, reasoning, motivating, organizational and training abilities.
Proficient in the use of Microsoft Office
Good writing skills
- Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
- 2 years related experience or an equivalent combination of education and experience
Requisition ID: PHU000345