IHG Business Development Manager in Phuket, Thailand




To manage sales activities and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.

Structure – (Multi-Skilled Team Members)

Individual must be friendly, enjoy learning new things and working in a team environment. Must be flexible, willing to work smart, get along well with others and have the passion to go the extra mile to surprise and delight our guests. As part of the Indigo Team, individual may work in other areas of the hotel and may be trained to perform tasks and act in a secondary roll in support of our commitment to providing Inspired Service

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.

  • Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.

  • Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.

  • Be original by building connections with our guests and being imaginative to create memorable experiences.


  • Monitors competitors activities and assists in marketing intelligence

  • Refers sales leads to appropriate personnel within the InterContinental Hotels Group

  • Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

  • Services existing business through management of account bases

  • Sell all facets of the hotel

  • Manage the corporate head office and the preferred hotel history for that company

  • Develop and maintain a regular pattern of sales calls, meeting with principals of target market

  • Provides direction on, and conducts market research and analysis

  • Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

  • Builds profile within local market place through attendance at various events and local market place

  • Conduct client interviews

  • Entertain clients

  • Plan and conduct familiarization tours and site inspections

  • Travel when required to promote the hotel and develop potential business

  • Maintain regular contact with the IHG hotels in your region and the regional reservation office

  • Monitors existing business and inputs into sales strategy meetings to maximize business

  • Grows existing business and establishes and pursues leads which will develop business

  • Interfaces with operations on a timely basis

  • Initiates and prepares tenders for business

  • Assesses sales and marketing data

  • Assists with the preparation of new products and services

  • Assists in the evaluation of sales and marketing activities

  • Analyses sales mix and likely impact on hotel goals

  • Implement direction from Director of Sales and Marketing and Regional Managers

  • Liaison with advertising agency

  • Stock control of collateral

  • Collateral input

  • Execute advertising/creative briefs in a timely manner

  • Works with superior on manpower planning and management needs

  • Works with superior in the preparation and management of the Department’s budget

Required Skills –

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

  • Problem solving, reasoning, motivating, organizational and training abilities.

  • Proficient in the use of Microsoft Office

  • Good writing skills

Qualifications –

  • Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.

Experience –

  • 2 years related experience or an equivalent combination of education and experience


Job: Sales

Location: Thailand-Phuket

Requisition ID: PHU000345