IHG Director of Sales (550018) (ANA CROWNE PLAZA OSAKA) in Osaka, Japan
J ob overview
set revenue sales and marketing strategies for the hotel to ensure plans are
implemented, results are monitored and sales goals are achieved. Regularly sell
hotel rooms, meeting rooms, and food and beverage through direct client
hotel, to provide the service which always exceed guest expectations.
Duties and responsibilities
budgeted revenues and personal/team sales goals and maximise profitability.
Participate in the preparation of the annual departmental operating budget, the
hotel marketing plan and business plan, and financial plans.
ü Create and
implement sales plans that drive measurable incremental occupancy, increase
average rates, increase volume, food and beverage and banquet sales.
monthly reports and sales forecasts to analyse current/potential market and
sales trends, coordinate activities to increase revenue and market share and
monitor performance to ensure actual sales meet or exceed established revenue
day-to-day sales activities, plan and assign work, and establish performance
and development goals for team members. Provide mentoring, coaching and regular
feedback to help manage conflict, improve team member performance, and
recognise good performance.
ü Educate and
train sales team that is responsible for developing new accounts, maintaining
existing accounts, and implementing sales strategies. Ensure staff is properly
trained and has the tools and equipment to carry out job duties.
ü Work with
other department managers to ensure proper staffing levels based on guest
guests with information (example: loyalty programmes, area attractions,
restaurants, facility information) to enhance guest experience.
ü Develop and
maintain relationships with key clients and outside contacts in order to
produce group and/or convention business, to include room sales, food &
beverage sales, and catering/banquet services.
conventions and/or business group activities at the hotel and coordinate with
other hotel-level departments to facilitate services agreed upon by the sales
office and prospective clients.
operational problems that reduce the effectiveness of marketing activities and overall
hotel sales performance and work with appropriate department on solutions.
awareness and reputation of the hotel and the brand in the local community.
other duties as assigned. May
also serve as manager on duty.
This is the
top sales and marketing job in a full (or limited) service hotel and may
include meeting space and/or catering facilities. May manage professional level
and administrative sales team members.
The experience for sales activities for cooperate : Morethan 8 years To need theexperience of sales activities for hotels, travel agencies or servicecompanies
Sales manager experience : 5 years or more
English skills : TOEIC 750 points or higher
Japanese communication skills to be also needed
Job: Sales & Business Development
Requisition ID: OSA000345