IHG Engineering Manager - InterContinental Toronto Centre in Ontario, Ontario
Engineering Manager - InterContinental Toronto Centre
Job Number AMER00073
Hotel Brand: InterContinental Hotels
Americas - Canada - Ontario -
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Your day to day
Inspect work assignments to ensure that work is completed in a timely manner and within specifications
Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources related actions in accordance with company rules and policies
Alert management of potentially serious issues
Performance maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning, ventilation, water treatment systems, swimming pool, etc.
Schedule and/or perform preventative maintenance duties as outlined in the Preventative Maintenance Program
Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner and minimizes waste
Assist in educating/training employees on current safety issues to ensure compliance with all federal, provincial, and local laws and safety regulations
Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets
Schedule and/or perform preventative maintenance and repairs as needed
Ensure that equipment is prepared and operational for the following day's work
Respond in a courteous and prompt manner to all guest questions, complaints an/or requests to ensure strong guest satisfaction
Promote teamwork and quality service through daily communication and coordination with other departments
May assist with other duties as assigned
Reports to the Director of Engineering
What we need from you
Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience
Hotel maintenance and supervisory experience preferred
Carrying, lifting, pushing and/or pulling items weighing up to 100-300lbs
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing, and crawling
Specialized expertise in plumbing, electrical, mechanical and carpentry fields
Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests
Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
Problem solving, reasoning, motivating, organizational and training abilities are used often
May be required to work nights, weekends, and/or holidays
What we offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved, and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4,800 hotels in over 100 countries around the world.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
InterContinental Toronto Centre is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodations throughout the recruitment and selection process for any qualified applicants under the respective provincial human rights codes. Please advise the recruiter to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.