IHG Chief Baker - InterContinental Muscat in OM-MA, Oman

Chief Baker - InterContinental Muscat

Job Number EMEAA01184

Hotel Brand: InterContinental Hotels

EMEAA - Oman - OM-MA -


About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Located on beach front and with a view of the Hajjar Mountains, InterContinental Muscat is a five-star resort in the heart of the city's residential, government and diplomatic quarter.

The hotel's Palm Beach Club offers two floodlit tennis courts, a 25-metre olympic size pool, a leisure pool, a fully equipped fitness center, sauna, jacuzzi and easy access to the beach. Local sites of interest include the Grand Mosque, Opera House and Amouage Perfume Factory.

Your day to day

Key Job Responsibilities

  • To prepare all types of Bread, Danish and Dough according to the standard Recipe.

  • To attend to emergency Requisitions.

  • To co-ordinate with Pastry Chef on the quantity of items to be prepared.

  • To check par stock mise-en-place.

  • To ensure cleanliness of all utensils and working area during preparation.

  • To ensure that the Hotel Cost Control Policies & Procedures are followed.

  • To assist Pastry Chef in permorming his duties.

  • To perform other duties and responsibilities that may be assiged by the Pastry Chef from time to time.

  • To consistently provide and maintain the highest standard of guest care and service.

  • To maintain a high standard of personal hygiene and grooming at all times.

  • To ensure that your designated uniform is worn well pressed and in a good state of repair and to ensure that you wear a name badge at all times.

  • To familiarise yourself with your departmental Service Performance & Product Standards and to be able to demonstrate their application consistently.

  • To have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner.

  • To handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to your Supervisor.

  • To adhere at all times to all company, hotel and statutory rules, regulations and policies.

  • To act on your responsibilities for Health and Safety at work.

  • To demonstrate a working knowledge of fire prevention and to follow the hotel evacuation plan on hearing the alarm.

  • To be security conscious with respect to guest, staff and hotel property/welfare and to report suspicious circumstances to your Supervisor.

  • To maintain your departmental area in a safe, hygienic and presentable state at all times and to report any damage to furniture, fittings and equipment to your

  • To cooperate and communicate with your colleagues, Supervisors and Management to ensure effective departmental team work and high morale.

  • To attend any meetings, training sessions or courses that may be beneficial to you and your department on request from your Supervisor/Manager.

  • To follow all procedures set up for the protection of the environment within the hotel and grounds.

  • To carry out any other reasonable tasks requested by your Supervisor or Management.

Self Management

  • Gain understanding of the departmental goals and financial targets.

  • Comply with hotel rules and regulations and provisions contained in the employment handbook.

  • Comply with company grooming and uniform standards.

  • Comply with timekeeping and attendance policies.

  • Actively participate in training and development programs and maximise opportunities for self development.

Customer Service

  • Demonstrate service attributes in accordance with industry expectations and company standards to include:-

  • Being attentive to guests

  • Accurately and promptly fulfilling guest requests

  • Understand and anticipate guest needs

  • Maintain a high level of knowledge which will enhance the guest experience

  • Ensure known repeat guests, priority members and other VIP's receive special attention.

What we need from you

We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring hospitality to life for everyone.

What we offer

We’ll reward all your hard work with a great salary and benefits including a great room discount with IHG hotels worldwide.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here at http://careers.ihg.com/ to find out more about us.