IHG Human Resources Coordinator- InterContinental New York Times Square in New York, New York

Human Resources Coordinator- InterContinental New York Times Square

Job Number R159043

Hotel Brand: InterContinental Hotels

Americas - United States - New York - New York


About us

The InterContinental New York Times Square is a refreshing sanctuary from the sights and sounds of NYC. Rising 36 stories above the world-famous Times Square District, crossroads of theater, dining, entertainment and business worlds, our luxury hotel is the quintessential New York City experience.

Located at 44th Street and 8th Avenue, our Times Square hotel in midtown Manhattan is within walking distance to Broadway, as well as extraordinary shopping and fabulous restaurants.

With a chic Manhattan residential feel encompassing natural elements, InterContinental Times Square features 607 guestrooms and 4 suites with floor-to-ceiling windows offering stunning panoramic views of the Manhattan skyline, Hudson River and Broadway district.

Your day to day


Manage all aspects of Non-Exempt recruitment and selection processes using independent judgment and discretion; handle pre-employment processes, including but not limited to pre-employment testing, offer letters, onboarding coordination, documentations; manage and organize college recruitment initiatives; assist with supervision of the IHG recruitment platform, complying with all statutory regulations; oversee, plan, and initiate Employee Relations activities, events, and communications; support positive Labor Relations plans including but no limited to timely response to reporting requirements; position includes maintaining compliance with Corporate HR Audits, administration of PAFs, and Benefits. Computation and analysis of data is part of the job scope. Provide assistance and support in other areas of Human Resources as needed.


  • Manage the recruitment process including screening, routing, tracking, and filing of resumes and applications, scheduling interviews, writing and mailing correspondences to candidates, solicited resumes, and/or applicants, maintain internal and external job posting sites, place advertisements, and may enter applications, resumes, and hire information into system(s).

  • Conduct initial screening of applicants and conduct reference and employment verification checks for all non-exempt and select exempt positions in accordance with hotel policy. Assist in scheduling interview appointments. Send letters to unsuccessful candidates.

  • Maintain accurate trace files and communicate daily traces to Human Resources Director.

  • Maintain, file and update employee files according to information listed on respective Personnel Action Form.

  • Establish and maintain relationships with local recruiting sources, colleges/universities, and outreach agencies for recruitment purposes, and represent the Company by attending Job/Career Fairs as appropriate.

  • Prepare monthly recruitment/employment reports.

  • Prepare in-house job postings weekly and distribute in accordance with departmental procedures.

  • Greet job applicants and provide instructions on completing applications. Inform respective Human Resources personnel and/or department hiring managers of applicants waiting for interviews.

  • Maintain up-to-date Applicant Flow information according to established company procedures of application activity and ensure accuracy of information at all times.

  • Prepare and send correspondence on job offers to specified applicants.

  • Assist in processing new hires, transfers and terminations by explaining instructions on completing all appropriate forms. Complete designated procedures in compliance with hotel standards.

  • May be responsible for all employment data entry, to include hires, terminations, transfers, promotions, increases, and applicant disposition, etc.

  • Direct, plan, initiate and follow through on all aspects of Employee Relations activities, events, and communications.

  • Support positive Labor Relations plans including but no limited to timely response to reporting requirements.

  • Maintain confidentiality and security of employee information, correspondence, reports, and files.

  • Promote teamwork and quality service through daily communication and coordination with other departments.

  • Oversee Benefit plans and maintenance of up-to-date reporting and communications.

  • Assist employees with benefit inquiries and maintain files.

  • Perform other duties as assigned.

  • Support a safe and secure work environment.

  • Ensure confidentiality at the highest degree.

What we need from you

Qualifications and Requirements:

Bachelor’s degree in Human Resources or Business/Liberal Arts Management required; two years in an HR management position preferred; three years total experience in human resources or related field of work, or an equivalent combination of education and work experience. Must speak fluent English; multi-lingual preferred. Exceptional written and verbal presentation skills required. Strong computer abilities are needed, to include Word, Excel, PowerPoint, and HRIS. Position requires the ability to work in a fast paced environment, juggling multi-priorities in a diverse and International setting. New York City Human Resource hotel experience is preferred.

This job requires ability to perform the following:

  • Frequently standing up and moving about the facility

  • Repetitive use of a keyboard to operate a computer.

  • Frequent telephone phone and face-to-face interactions.

  • Carrying, pushing, or lifting items weighing up to 50 pounds

  • Handling, carrying objects, job/career fair materials and booth set-up

  • Ability to travel to locations outside of New York, for business purposes such as career fairs, as an example

  • Ability to bend, lift, stoop, crouch, reach

  • Ability to stand for prolonged periods

  • Ability to climb steps