IHG Reception Supervisor Crowne Plaza Muscat Oman Convention & Exhibition Centre in Muscat, Oman

Description:


Supervise the reception desk

during the shift, assist with check in and check out of our guests and ensure

that all requirements are met during their stay.


Take responsibility for the

day to day operations and efficiency of the front of house team


You will be expected to be

the point of contact for our guests should they have any queries, complaints,

or requests.


Answering the telephone, helping

and delivering great hotels guest love


To communicate with

customers and colleagues with a high degree of professionalism


To support the training of

the front of house team


Comply with all legal fire

and health & safety responsibilities

- Maintain a friendly, cheerful and courteous

demeanor always.

- Ensure outstanding customer care always.


Supervise the reception desk

during the shift, assist with check in and check out of our guests and ensure

that all requirements are met during their stay.


Take responsibility for the

day to day operations and efficiency of the front of house team


You will be expected to be

the point of contact for our guests should they have any queries, complaints,

or requests.


Answering the telephone, helping

and delivering great hotels guest love


To communicate with

customers and colleagues with a high degree of professionalism


To support the training of

the front of house team


Comply with all legal fire

and health & safety responsibilities

- Maintain a friendly, cheerful and courteous

demeanor always.

- Ensure outstanding customer care always.

Qualifications

Previous experience of

working with Opera is essential

2-year experience in Front Office is required

Strong working knowledge of Microsoft applications

including Excel and Word

Job: Front Office

Location: Oman-Muscat

Requisition ID: MUS001223