IHG Bellperson Driver (Full Time) Crowne Plaza San Jose-Silicon Valley in Milpitas, California
Do you see yourself as a Bell Person - Driver ?
At CrownePlaza ® , we want our guests to feel able to do their
best, achieve their goals and be recognized for their success. To help them we need you to stay One Step
Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.
· Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
· M ake it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
DUTIES AND RESPONSIBILITIES
Explain and promote hotel facilities, outlets and services to guestand provide information to guests regarding local attractions andactivities.
Promote team work and quality service through daily communicationsand coordination with other departments.
Respond to all guest requests for shuttle service in a prompt andcourteous manner; assist guests with luggage while boarding and offloading the vehicle.
Respond to guest requests and complaints, in a prompt andprofessional manner.Informsupervisor of major problems, complaints, disturbances or dissatisfiedguests.
Perform daily inspection of vehicles; takes necessary action tocorrect deficiencies or unsafe conditions; keep vehicle clean and neat atall times.
Operate vehicle in accordance with state laws; observe all airportrules pertaining to shuttle vehicles.
May regularly inspect and clear hotel entrance and surroundingareas of litter and debris.
May assist with other duties as assigned
Requirements include a High School diploma or equivalent, plus some guest service experience or driving experience preferred. A valid driver's license is required. This job requires ability to perform the following: carrying, pushing, or lifting items weighing up to 100 pounds. You may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job: Hotel General Management
Requisition ID: R149149