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IHG Controller - Crowne Plaza Z Ocean South Beach Hotel in Miami Beach, Florida

Controller - Crowne Plaza Z Ocean South Beach Hotel

Job Number R175539

Hotel Brand: Crowne Plaza

Americas - United States - Florida - Miami Beach

Description

About us

Manage the financial operations of the hotel to ensure the security of the assets of the company in a centralized accounting environment.

At Crowne Plaza ® , we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:

  • Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.

  • Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.

  • M ake it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

Your day to day

As Financial Controller you’ll forecast the financial operations of the hotel while managing hotel assets and ensuring a centralised accounting environment.

FINANCIAL RETURNS

  • Manage the accounting department including receivables, payables, and cash handling functions.

  • Prepare financial analysis of hotel operations including variance explanation and make recommendations to ensure the achievement of business goals.

  • Develop and implement financial control procedures and systems; maintain documents for audits of hotel accounts; ensure compliance with government regulations and contractual agreements.

  • Direct preparation of budgets and financial forecasts and reporting.

  • Oversee the processes of credit extension and collection of overdue accounts.

  • Ensure payments are made to IHG (All Fees and billings) as fast as possible.

PEOPLE

  • Manage day-to-day operations and assignments of Accounting staff, plan and organize work, communicate goals, and schedule/assign work to ensure all accounting standards are maintained. Advise staff of formal policies and procedures, identifying options and resolving issues. Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues.

  • Ensure all staff members are properly trained and have the tools and equipment needed to effectively carry out their job functions.

  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Sales, Reservations, Accounting, and Front Office.

GUEST EXPERIENCE

  • Interact with outside contacts:

  • Guests – to resolve billing disputes and answer questions; to provide service to accounts

  • Regulatory agencies – to ensure compliance with governmental regulations and contractual agreements

  • HMG Accounting staff and Regional Dir Hotel Finance – to coordinate financial/accounting information, budget preparation, clarify issues and resolve problems as needed

RESPONSIBLE BUSINESS

  • Distribute outlook and forecast information as an up to date management tool for operating departments.

  • Participate in local recognized professional and industry organizations.

  • Review rates and recommends rate strategy to the General Manager; participates in sales strategy meetings.

  • Review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) of obsolete slow moving items.

  • Ensure all accounts are reconciled on monthly basis, review and approve those reconciliation’s.

  • May assist with other duties as assigned.

What we need from you

Bachelor’s degree in Accounting or Finance or equivalent and three years in hotel accounting or internal audit with one year in a supervisory role, or an equivalent combination of education and experience. Must speak fluent English.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 25 pounds

  • Communicating with other people

Other:

  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

  • Problem solving, reasoning, motivating, organizational and training abilities are used often.

  • May be required to work nights, weekends, and/or holidays.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here at http://careers.ihg.com/ to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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  • Michael Bayerl

    United States Air Force

    “My experience with IHG has been nothing short of awesome and I have learned so much.  Soon I will be the GM of the World’s Largest Holiday Inn Express (currently the IHG Army Hotels on Fort Lee) with 1,000 rooms.”

    Senior Master Sergeant (Ret.) Michael Bayerl joined the U.S. Air Force in 1979. Throughout 20 years of active duty, he served as an Air Force Services Specialist and Inspector General for Services-Air Mobility Command. From the moment he started with the USAF Michael was immersed with hospitality experience, starting out in Food in Beverage before working his way through the ranks and functioning in virtually every position available within military restaurants & hotels.

    In 2002, Michael took on a General Manager position at an Air Force Inn, and since that time, he has managed hotel complexes with over 2000+ rooms, on 3 different properties. Michael found his way to IHG when he intentionally took on a role with Army Lodging, knowing that the hotel would soon be privatized into an IHG hotel.

    Today, Michael is the General Manager at IHG Army Hotels on Fort Lee (soon to be re-branded as the World’s largest Holiday Inn Express).

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    Meet Teresa “Sarge” Colatarci, general manager/regional director of operations for six IHG Army Hotels at Fort Sam Houston in San Antonio. Following her service in the U.S. Navy, she continues to serve by providing True Hospitality through the IHG Teen Academy.

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