IHG Porter and/or Doorman (Part Time or Casual) InterContinental Melbourne the Rialto in Melbourne, Australia
The InterContinental ® brand looks for charming, confident, sophisticated and internationally-minded people who know what it takes to exceed guest expectations.
InterContinental Melbourne the Rialto is located on legendary Collins Street in the heart of Melbourne's Central Business District. This heritage and stylish property is one of the city's leading world-class hotels. Steps away is the vibrant Southbank, the Yarra River, the ever changing Docklands, leading tourist attractions, exclusive shops and boutiques and some of the best restaurants the city has to offer. Our cosmopolitan hotel is looking for a Part Time Porter / Doorman to join our team.
You'll be responsible for assisting with the arrival and departure of our guests and managing our guest's needs. You will need to ensure that each of our guests have an authentic Melbourne experience and that their stay is pleasant and memorable. You will need to offer immediate assistance to guests with heavy packages, coats, and suitcases. You will need to transfer, store and handle guests' luggage and property and provide information to guests about the hotel facilities and services as well as providing information on Melbourne. You will also need to assist guests with directions and you will need to be able to safely park and retrieve guest's vehicles.
As a Porter you will be part of the Concierge team which has a major role in ensuring our guests have great things to say about InterContinental Hotels & Resorts. Our goal is to turn our guests into ambassadors for our brand.
With a family of 9 brands and more than 4,600 hotels in 100 countries, we’ll give you opportunities to learn new skills and grow your career; not forgetting a competitive salary and benefits package with hotel discount worldwide! You’ll not only join a brand that believes in the importance of superior, understated service and outstanding facilities, but also a team that is passionate about connecting guests to what's special about the destination and sharing that knowledge so guests leave with an authentic and memorable experience. Most importantly, we give you Room to be yourself.
Ideally, you will have excellent communication skills and be physically mobile and able to carry, push or lift heavy suitcases and packages etc., willing to work shifts, weekends and/or public holidays and be pleasant, friendly and eager to provide excellence in customer service. You must hold a valid drivers licence to be eligible for this role.
If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and your individual skills to IHG.
Requisition ID: MEL002372