IHG Director of Sales & Marketing - InterContinental Regency Bahrain in Manama, Bahrain

Director of Sales & Marketing - InterContinental Regency Bahrain

Job Number EMEAA02161

Hotel Brand: InterContinental Hotels

Europe, Middle East, Asia & Africa - Bahrain - Al Manamah - Manama

Description

About us

Are you ready to be a Director of Sales and Marketing at InterContinental Regency Bahrain?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

JOB LOCATION:

Located in the business and leisure hub of the city, InterContinental Regency Bahrain offers its guests the perfect location from where to explore the exciting face of Manama.

The hotel offers 321 spacious rooms including 3 Club floors and 31 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler.

From sophisticated dining experiences to a taste of traditional romance, InterContinental Regency Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental Regency Bahrain promises to delight your palate.

Your day to day

As Sales & Marketing Director you’ll develop and implement strategies to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.

People

  • Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers

  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance

  • Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively

  • Recommend or initiate any HR elated actions where needed

  • Drive a great working environment for teams to thrive – connect departments to create sense of one team

  • Interact with outside contacts: guests, vendors, and other contacts as needed

  • Develop and maintain great working relationships with key clients and outside contacts to increase revenue

Financial

  • Hit all personal/team sales goals and maximise profitability

  • Help prepare the departmental budget and financial plans including the hotel marketing plan

  • Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales

  • Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan

  • Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan

  • Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel

Guest Experience

  • Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience

  • Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients

  • Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests

  • Lead marketing efforts to up sell guests on hotel services, offerings, and amenities

Responsible Business

  • Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel

  • Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities

  • Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity

  • Raise the awareness and reputation of your hotel and the brand locally – occasionally acting as hotel representative for media related enquiree

  • Identify improvements to marketing activities and overall hotel sales performance and work with other departments

What we need from you

  • Bachelor’s degree / higher education qualification / equivalent in marketing or related field

  • Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team

  • Strong knowledge of local businesses and business trends required

  • Must speak local language(s)

  • Other languages preferred

What we offer

In return we'll give you a competitive financial and benefits package which can include, accommodation, uniform and free meals on duty. Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

Find out more about working in Bahrain here:

Join IHG Careers Bahrain at http://careers.ihg.com/Bahrain