IHG Director of F&B in Makati, Philippines


Holiday Inn &

Suites Makati looks for people who excel in their role, and

are committed to delivering excellent experiences for guests. People who create

confidence, encourage success and make it happen!

What's your passion?

Whether you're into dancing, painting or cooking at Holiday Inn & Suites

Makati we're interested in YOU! We employ people who apply the same amount of

care and passion to their jobs as they do their hobbies - people who put our

guests at the heart of everything they do. And we're looking for more people

like this to join our friendly and professional team.

Discover the joy of

travel in the vibrant heart of Makati’s Central Business & Entertainment District

when you stay at Holiday Inn® & Suites Makati.

A 5-star,

family-friendly Makati hotel with direct access to the Glorietta Shopping Mall.

Holiday Inn® & Suites Makati is the preferred hotel for both business and

leisure travelers for its modern facilities, free Internet access and exciting

dining offers. Stay connected to the Bonifacio Global City and take advantage

of our complimentary shuttle service when you book directly from the IHG® app,

website or toll-free number.

We have an exciting

Head of the Department opportunity for you to join our Food &Beverage team as our Director of Food & Beverage, managing

our entire F&B outlets and conference and banquet facilities.


  • Drive promotions that delivergreat dining experiences for guests at a good value.

  • Determines the requiredorganizational structure within the division to ensure the successfulimplementation of commercial strategies that support the achievement ofall key F&B metrics

  • Collaborates with keydivisional stakeholders to drive F&B and Culinary operations tomaximize commercial synergies and minimize operational inefficiencies.

  • Deploys purposefully allnecessary resources to sustain commercial profitability and whereappropriate ROI.

  • Make sure credit and financialtransactions are handled in a secure manner.

  • Leads and directs thepreparation of the annual departmental operating budget, CAPEX submission,financial plans, and set departmental goals.

  • Monitors budget and controlsexpenses with a focus on food, beverage, and labour costs.

  • Partners with Sales &Events team and relevant stakeholders to identify additional commercialstrategies, propose new concept developments and/or refurbishments todrive revenue generation opportunities.


  • Direct everyday activity, planand assign work ensuring you always have the right staffing numbers

  • Develop your team and improvetheir performance through coaching and feedback, and create performanceand development goals for colleagues

  • Train colleagues to make surethey deliver with compliance and to the standards we expect

  • Drive a great workingenvironment for teams to thrive - linking up departments to create senseof one team

  • Promote teamwork and qualityservice through daily communication and coordination with otherdepartments

  • Plan and achieve colleagueengagement targets by setting a show we care culture.


  • Ensures that all food andbeverage facilities are appropriately equipped to ensure the delivery ofan exceptional food and beverage experience.

  • Establishes and achievesquality and guest satisfaction targets.

  • Collaborates with relevantstakeholders to analyze guest feedback to identify and rectify quality orservice delivery trends.

  • Drives problem resolution tomeet guest/customer expectations and build on guest loyalty.

  • Promotes and ensures that Foodand Beverage operations remain competitive and relevant within the localmarket.

  • Ensures that all F&Bofferings across the Hotel are in accordance with IHG brand standards.


  • Manage hotel food and beveragemarketing programmes and participate in and maintain system-wide food andbeverage marketing programmes and promotions.

  • Keep a track on competitoractivity / industry innovation. Review and approve menu design andconcepts with the Executive Chef.

  • Make sure regulated HACCPstandards are always met.

  • Handle food and beverageinventory procedures. Determine minimum and maximum stocks for all food,beverage, material, and equipment.

  • Documentation and reports needto be kept updated.



Fluency in English is a must; as well as higher education qualification (equivalent in Hotel Management, culinary arts, or related field) and 4 years’ related experience, including management experience.

In return, we’ll give you a competitive salary and benefits package, hotel discounts worldwide and opportunities to learn new skills and grow your career. You’ll join a team of positive professionals who are full of energy, so you will feel motivated to come to work every day. Most importantly, we’ll give you Room to be yourself.

Job: Food & Beverage Management

Location: Philippines-Makati

Requisition ID: MAK001498