IHG Senior Sales Manager-InterContinental Los Angeles Century City at Beverly Hills in Los Angeles, California
Senior Sales Manager-InterContinental Los Angeles Century City at Beverly Hills
Job Number R178492
Hotel Brand: InterContinental Hotels
Americas - United States - California - Los Angeles
Do you see yourself as a Senior Sales Manager? What's your passion? Whether you're into skiing, board games or just playing with the kids, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Ideally located on Avenue of the Stars in Century City, the InterContinental Los Angeles Century City at Beverly Hills Hotel is just minutes away from Beverly Hills and close to LAX airport, Santa Monica and Hollywood. Our property offers 364 elegant guest rooms, including 150 spacious suites, all with private balconies and inspiring panoramic views of the ocean or the Hollywood Hills. Dedicated to providing guests with exceptional service, the InterContinental Los Angeles Century City at Beverly Hills evokes a unique combination of understated elegance and modern luxury.
Your day to day
Develop business through direct sales solicitation for an assigned territory or market segment(s).
DUTIES AND RESPONSIBILITIES:
Establish client base of individuals, organizations, associations, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
Achieve personal and team goals as assigned.
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
Monitor and handle inquiry calls and provide client proposals in accordance with established department policies and procedures
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
Arrange and conduct special site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
Maintain client files and update information daily in accordance with established department policies and procedures. Produce monthly sales-related and sales forecasts for assigned area of responsibility.
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
Interact with outside contacts:
Guests - to ensure their total satisfaction
O Corporate accounts, Associations, travel agencies, third party meeting planners, etc. - to ensure repeat business, follow up on events, and generate new business
O Other contacts as needed (Professional organizations, community groups)
What we need from you
This job is a sales professional with established sales goals.
QUALIFICATIONS AND REQUIREMENTS:
Some College plus 2 years hotel sales or related tourism industry or sales experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel group sales experience preferred. Experience using Delphi, CVENT, Meeting Broker preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Frequently standing up or moving within and outside of the facility
Carrying or lifting items weighing up to 25 pounds Handling objects
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently,
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, trade shows, conventions, etc.
May require a valid Driver's License.
May be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.So what's your passion? if you are interested in any of these positions, log onto our website at www.careers.ihg to see our job qualifications and apply directly online.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans
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