IHG Host - Hotel Indigo - Los Angeles Downtown in Los Angeles, California
Host - Hotel Indigo - Los Angeles Downtown
Job Number R155266
Hotel Brand: Hotel Indigo
Americas - United States - California - Los Angeles
Do you see yourself as a Host?
What's your passion? Whether you're into travel, design or the latest in culinary adventure, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care, creativity and passion to their work, their craft, as they do their personal pursuits - people who will put our guest experience at the heart of everything they do. And we're looking for more people like this to join our savvy team of hotel professionals.
At Hotel Indigo Los Angeles Downtown our team members are full of neighborhood knowledge; they know where to find the hidden gems worth exploring. That’s the Hotel Indigo DTLA way. When you’re part of the Hotel Indigo DTLA Team you’re more than just than just your work - you are part of the experience.
We thrive in celebrating – the individual talents, interests and dreams that make you who you are. The Hotel Indigo Los Angeles Downtown is looking for people who are energetic, approachable and cultured with a sense of fun; always curious to discover more and to share inspired suggestions with our guests, with our partners and with each other.
Your day to day
In this role you will greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. You will alert guests when table is available. Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet. This role may process take-out orders; may answer room service phone and process room service order; practice selling-up techniques. May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers. You may also be asked to handle guest complaints and special requests and assist with other duties as assigned.
What we need from you
Qualifications include cash handling experience or food service experience. An alcohol awareness certification and/or food service permit or valid health/food handler cards as required by local or state government agency.
You may be required to work nights, weekends, and/or holidays.
This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds (plates, utensils, menus etc.), handling food objects, products and utensils, using a keyboard, bending, stooping and kneeling.
What we offer
In return we'll provide you with competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.