IHG Bell Person - InterContinental Los Angeles Downtown in Los Angeles, California

Description:

Do you see yourself as a Bellperson who will to assist incoming and outgoing guests in transporting luggage to and from guest rooms?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Duties and Responsibilities

FINANCIAL RETURNS

  • Explain and promote hotel facilities,outlets, and services to guest and provide information to guests regardinglocal attractions and activities.

PEOPLE

  • Promote team work and quality servicethrough daily communications and coordination with other departments.

GUEST EXPERIENCE

  • Respond appropriately to guestcomplaints. Inform supervisor ofmajor problems, complaints, disturbances or dissatisfied guests.

  • Promptly and safely transport luggage toand from guest rooms. May secure,tag and store luggage at guest’s request.

RESPONSIBLE BUSINESS

  • May regularly inspect and clear hotelentrance and surrounding areas of litter and debris.

  • Perform other duties as assigned whichmay include but is not limited to accepting dry cleaning from guest andsecure for pick up by dry cleaning company; delivering clean laundry orguest mail/messages, or sundry items to guest rooms, and responding toother special requests.

Qualifications

High School diploma or equivalent, plus some guest service experience or hotel experience is preferred. You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying, pushing, or lifting items weighing up to 100 pounds.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job: Front Office

Location: CA-Los Angeles

Requisition ID: R149590