IHG Assistant Director of Human Resources - InterContinental Los Angeles Downtown in Los Angeles, California
Assistant Director of Human Resources - InterContinental Los Angeles Downtown
Job Number R159378
Hotel Brand: InterContinental Hotels
Americas - United States - California - Los Angeles
Do you see yourself as an Assistant Director of Human Resources? What's your passion? Whether you're into sports, shopping or spending time with your pet, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Your day to day
Manage Human Resources programs such as recruiting/employment, compensation, benefits, worker’s compensation, labor and employee relations, employee recognition programs and training for hotel employees. Ensure policy compliance, support the Company’s initiatives, and promote a positive employee culture. Maintain confidentiality to the extent possible in all Human Resources-related matters.• Control expenses within the HR department. Participate in the preparation of the annual operating budget and financial plans which support the overall objectives of the hotel.• Conduct, document and analyze data from exit interviews, turnover statistics, absenteeism reports and etc. to identify trends, training needs, supervisory issues, etc., to improve employee satisfaction and retention. • Plan and assign work of the Human Resources staff. Advise staff of formal policies and procedures. • Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert General Manager of potentially serious issues.• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Human Resources, and Corporate Legal and HR Shared Services• Interact with outside contacts:o Candidates and applicants – discuss employment opportunities and conduct interviewso Guests – to ensure their total satisfactiono Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.o Outside counsel – to seek advice on various issueso Regulatory agencies – regarding safety and compliance matterso Union representatives (if applicable)o Other contacts as needed (Professional organizations, community groups, local media) • Create programs and events to foster a positive work environment for all employees (e.g. pep rallies, all employee meetings, excitement committees, health fairs, etc.). Support and administer the employee satisfaction survey in conjunction with Corporate Human Resources. Assist the General Manager and other department managers with developing action plans based on feedback. Facilitate feedback sessions.• Coordinate, support and administer all other corporate initiatives such as annual merit process, short term incentive process, benefit enrollment and communication, wage and hour surveys, etc.)• Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g. Occupational Safety and Health Act, Equal Employment Opportunity, Wage and Hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit. Communicate and interpret all company and hotel policies and procedures. Review and make recommendations as appropriate to management and/or HMG Human Resources to improve HR policies, • Ensure worker’s compensation claims are properly documented and reported. Ensure that there is an active safety committee at the hotel, that safety programs are implemented, and that employees are motivated to follow safety procedures. • In a union environment, may manage labor relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation. Ensure all departments are knowledgeable of and in compliance with the terms of all collective bargaining agreements. • May coordinate and administer locally developed specialized recognition programs.• Perform other duties as assigned and may serve as “manager on duty” as required.
What we need from you
Bachelor’s degree in Human Resources, Communications, or Business Management, plus 4 years of related training experience or an equivalent combination of education and experience preferred. Some supervisory experience also preferred. Basic knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems. ADP/Timesaver experience preferred. Professional HR designation (PHR, SPHR or other) preferred. Must speak fluent English. Other languages preferred.This job requires ability to perform the following:• Carrying or lifting items weighing up to 25 pounds• Standing and moving around the facility • Use a keyboard to generate various work-related documents• Handling objects, files, training materials and equipment, etc.Other:• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with employees, vendors, and corporate human resources and legal staff.• Reading and writing abilities are utilized often when completing paperwork and management reports, giving and receiving instructions, and training.• Problem solving, reasoning, motivating, organizational and training abilities are used often.• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.• May be required to work nights, weekends, and/or holidays
What we offer
In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG.IHG is an equal opportunity employer Minorities / Females / Disabilities / Veterans