IHG Room Attendant in London, United Kingdom

Room Attendant

Job Number EMEAA03008

Hotel Brand: Kimpton outside the Americas

Europe, Middle East, Asia & Africa - United Kingdom - England - London

Description

About us

Kimpton enchants our guests through a mix of boutique destinations bound together by warm, genuine service, superlative style, distinctive perks, and addictive industry irreverence. Kimpton Fitzroy London has 334 beautifully designed guest rooms and suites complete with its own unique Restaurants & Bars. Kimpton Fitzroy London is the European Flagship for the group and is proud to be part of the IHG family. IHG, with over 5000 Hotels around the world, has an exceptional approach to hospitality with world-class training and development opportunities and a significant focus on internal promotion including opportunities for international transfers.

Our mission is to be the best-loved hospitality company.

Your day to day

  • To perform cleaning duties and ensure care & presentation of all equipment

  • Schedule thorough cleaning of bedrooms, bathrooms and corridors including all fittings and surfaces to required standards

  • Carry out all reasonable Guest, VIP and special requests as instructed by your supervisor

  • To ensure all housekeeping and linen stores are well maintained and cleaned stacked according to the shelf labels

  • To keep the housekeeping service trolley tidy and closed when not in use

What we need from you

  • Have a proven track record within a luxury hotel

  • Previous experience of managing the floors

  • Have a warm and generous personality

  • Intuitive management of both the team and guests

  • Be flexible and comfortable at multitasking

What we offer

  • 28 days holiday each year, including bank holidays, this increases annually up to a maximum of 33 days

  • Excellent employee recognition programmes

  • Discounted international room rates for yourself, family and friends

  • Refer a friend bonus

  • Vast range of learning and development programmes

  • Opportunities for promotion and transfer across the group

  • Meals whilst on duty

  • Uniform provided