IHG Public Area Cleaning Supervisor in London, United Kingdom

Public Area Cleaning Supervisor

Job Number EMEAA02693

Hotel Brand: Kimpton outside the Americas

Europe, Middle East, Asia & Africa - United Kingdom - England - London

Description

About us

Kimpton enchants our guests through a mix of boutique destinations bound together by warm, genuine service, superlative style, distinctive perks, and addictive industry irreverence. Kimpton Fitzroy London has 334 beautifully designed guest rooms and suites complete with its own unique Restaurants & Bars. Kimpton Fitzroy London is the European Flagship for the group and is proud to be part of the IHG family. IHG, with over 5000 Hotels around the world, has an exceptional approach to hospitality with world-class training and development opportunities and a significant focus on internal promotion including opportunities for international transfers.

Our mission is to be the best-loved hospitality company.

Your day to day

  • To maintain cleaning equipment and service areas to ensure an outstanding 5 star environment and seamless guest experience

  • To supervise a small team pf Public Area Cleaners

  • To provide all necessary supplies and amenities in the guest room, to maximum guest satisfaction by providing an intuitive service

  • To support the Housekeeping Trainer with training for Room Attendants, Evening Room Attendants and Junior Room Attendants

  • To be alert to opportunities to improve departmental profitability i.e. wastage control and take responsibility for the economy of all utilities and resources

What we need from you

  • Have a proven track record within a luxury hotel

  • Intuitive management of both the team and guests

  • Be flexible and comfortable at multitasking

  • Good communicator with team; managers and other departments

  • Driving 5 star service delivery

  • Have good Health and Safety knowledge

What we offer

  • 31 days holiday each year, including bank holidays, this increases annually up to a maximum of 33 days

  • Excellent employee recognition programmes

  • Discounted international room rates for yourself, family and friends

  • Refer a friend bonus

  • Vast range of learning and development programmes

  • Opportunities for promotion and transfer across the group

  • Meals whilst on duty

  • Uniform provided