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IHG Meetings and Events Executive in London, United Kingdom

Meetings and Events Executive

Job Number R164397

Hotel Brand: Crowne Plaza

Europe, Middle East, Asia & Africa - United Kingdom - London - London


Do you see yourself as a Meeting and Events Sales Executive?

What's your passion? Whether you're into swimming, travelling or reading at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The Crowne Plaza London - The City is a modern and stylish hotel right in the heart of London, within easy access of some of the city's most famous tourist attractions and West End theatres. This 204 bedroomed hotel, offers five state-of-the-art meeting rooms and award winning F&B outlets including; Voltaire Champagne and Cigar Bar, double AA Rosette awarded Diciannove, AA Rosette awarded Chinese Cricket Club and the City Lounge

Crowne Plaza London The City has an opportunity for an experienced Meeting & Events Sales Executive to join the sales team.

Join us and we won’t expect you to conform to any stereotype – because we know that a team with different perspectives and passions can only make us stronger.

At Crowne Plaza, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. We work to provide ‘True Hospitality’

The Role:

As a Meeting and Sales Executive your will focus on targeting and bringing new clients to the hotel, creating and sustaining a working environment that is pro-active in finding new business, whilst maximising the potential of existing users through effective account management.

You role will include the following:

  • Respond to all meeting and special event incoming enquiries within the standard response time and maintain on-going client liaison to establish all details and requirements for the event

  • Practice effective Diary management including booking qualification and selection and implement pricing strategy to maximize revenue opportunities

  • Ensure the enquiry process supports IHG service delivery standards.

  • Convert conference & event enquiries into confirmed bookings

  • Ensure all enquiries are recorded into Delphi in line with company standards

  • To actively refer and cross sell enquiries within the UK&I Managed Estate

  • Proactive chase of previous / dormant / lapsed enquiries/customers and liaison with IHG Sales teams for customer development opportunities

  • Client Relationship Management through responsibility for key accounts

  • Promote the IHG products and services

  • To be aware and promote current promotions and incentive programmes

  • To be aware of competitor pricing, product and demand in the local market

  • To be responsible for ensuring tasks are completed within a timely manner and in line with company standards

  • Preparation of Booking Event Orders, changes and details including accommodation

  • Conduct on site show-rounds for prospective and existing clients

  • Make Recommendation of menus and wines, equipment, setup, timings and all aspects relevant to the event.

As Meeting & Events Sales Executive you will have:

  • Previous experience in a similar role / property with experience of the MICE market

  • Strong experience in proactive sales in events/hospitality including account management

  • Strong leadership qualities

  • Self-starter, ambitious and driven to succeed with the ability to work to strict pressured deadlines

  • Creative and innovative in thinking and approach

  • Motivated by a passion for quality and great service delivery

  • A "can-do" attitude

  • Exhibitions / conference experience

  • Partnership working at both operational and strategic levels

  • Knowledge of Database management, CRM and management of email and direct mailings to different audiences

  • Be well presented with excellent social skills

Benefits of our Meeting an Events Sales Executive:

  • Up to £24888.71 per annum

  • 40 Hours Per week

  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days

  • Fitness Club Membership

  • Excellent employee recognition programmes

  • Discounted international room rates for yourself, family and friends

  • Refer a friend bonus

  • Vast range of learning and development programmes

  • Opportunities for promotion and transfer across the group

  • Meals whilst on duty

  • Uniform provided

  • Most importantly, we’ll give you the room to be yourself .

If you feel you are the right candidate for the role as our Meeting and Events Sales Executive then please click ‘ apply ’ now! We’d love to hear from you!

You must meet the legal requirements to work in the UK.

  • Major Brad D. Anderson

    United States Army

    Major (Ret) Brad Anderson is the Human Resources Manager at IHG Army Hotels – Fort Benning, Georgia. He retired out of the U.S. Army after 23 years of service with combat tours in Iraq (Operation Iraqi Freedom) and Afghanistan (Operation Enduring Freedom).

    Brad enlisted in the U.S. Army in August 1992, and was assigned as an infantryman at Fort Lewis, Wash., where he served six years in 9th Infantry Regiment and 25th Infantry Division. In 1999, he was assigned to Fort Benning, Ga., where he completed Drill Sergeant School and then served with the Infantry Training Brigade. He was next assigned to Officer Candidate School in 2003 and earned his commission as a second lieutenant in the Adjutant General Corps. Major Anderson’s previous assignments as an officer include Camp Casey, South Korea, where he served as a postal platoon leader; Iraq, where he served as deputy plans and operations officer, III Corps; Fort Benning, where he served with 30th Adjutant General Reception Battalion, as Headquarters and Headquarters Company commander; Eglin Air Force Base, Fla., where he served with 7th Special Forces Group (Airborne), as battalion and group human resources officer and Fort Lee where he served his final assignment as the Military Entrance Processing Station (MEPS) commander.

    Brad’s professional military education includes the Adjutant General Corps Officer Basic and Advanced Courses, Airborne School, Air Assault School, Drill Sergeant School, Pathfinder Course, and Rappel Master School. He also earned a Bachelor of Arts Degree in Interdisciplinary Studies from Eastern Washington University, Cheney, Wash.

    Brad’s military awards and decorations include a Joint Service Achievement Medal, 2 Meritorious Service Medals, 4 Army Commendation Medals, 3 Army Achievement Medals, and 4 Army Good Conduct Medals. He has also been awarded a variety of unit and service medals & ribbons, in addition to earning the Expert Infantryman Badge.

    On his first day of military retirement (October 1st, 2015) we proudly welcomed Brad to the IHG family. It was then, that Brad began his career with us as the HR Manager of the IHG Army Hotels on Fort Benning, a role he continues to thrive in today.

  • Michael Bayerl

    United States Air Force

    “My experience with IHG has been nothing short of awesome and I have learned so much.  Soon I will be the GM of the World’s Largest Holiday Inn Express (currently the IHG Army Hotels on Fort Lee) with 1,000 rooms.”

    Senior Master Sergeant (Ret.) Michael Bayerl joined the U.S. Air Force in 1979. Throughout 20 years of active duty, he served as an Air Force Services Specialist and Inspector General for Services-Air Mobility Command. From the moment he started with the USAF Michael was immersed with hospitality experience, starting out in Food in Beverage before working his way through the ranks and functioning in virtually every position available within military restaurants & hotels.

    In 2002, Michael took on a General Manager position at an Air Force Inn, and since that time, he has managed hotel complexes with over 2000+ rooms, on 3 different properties. Michael found his way to IHG when he intentionally took on a role with Army Lodging, knowing that the hotel would soon be privatized into an IHG hotel.

    Today, Michael is the General Manager at IHG Army Hotels on Fort Lee (soon to be re-branded as the World’s largest Holiday Inn Express).

  • Teresa “Sarge” Colatarci


    Meet Teresa “Sarge” Colatarci, general manager/regional director of operations for six IHG Army Hotels at Fort Sam Houston in San Antonio. Following her service in the U.S. Navy, she continues to serve by providing True Hospitality through the IHG Teen Academy.