IHG ASSISTANT RESTAURANT MANAGER - Holiday Inn Salmiyah in Kuwait City, Kuwait

Description:

· Assist with the preparation of functions and service

· Attends and participates in daily briefings and other meetings as scheduled

· Comply with Time and Attendance Policies

· Assist with the preparation of an outlet for service including

· To assist the Restaurant Managers with the delivery of F&B service in accordance with departmental standards and procedures.

· Establishes and maintains effective employee working relationships

· Communicates with the Outlet/Restaurant Manager any difficulties, guest comments and other relevant information.

o Cleaning of equipment

o Sorting of stores equipment

o Cleaning and maintaining glassware for service

o Cleaning and maintain flatware for service

o Cleaning and maintain china for service

o Preparing waiter stations

o Preparing buffet service

o Preparing service equipment and materials

o Assisting with table preparation

· Interacts with guests in each of the outlets to solicit comments.

· Actively participate in training and development programs and maximize opportunities for self-development

· Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers

· Demonstrate service attributes in accordance with industry expectations and company standards including:

§ Being attentive to Guests

§ Accurately and promptly fulfilling Guests requests

§ Anticipate Guests needs

§ Maintain a high level of knowledge which affects the Guest experience

§ Demonstrating a ‘service’ attitude

§ Taking appropriate action to resolve guest complaints

· Mis-en Place and Food Preparation

· Assist with receiving and storage of goods

· Clean and maintain equipment and premises

· Maintain hygienic standards and procedures

· Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook

· Comply with Company Grooming Standards

Qualifications

QUALIFICATIONS AND REQUIREMENTS

· Preferably with a University degree

· At least two years in Hotel & Restaurants capacity

· Excellent English skill, both oral and written

· Presentable and a team player

Job: Food & Beverage

Location: Kuwait-Kuwait City

Requisition ID: KUW001639