IHG Assistant Front Office Manager in Kochi, India


Do you see yourself as an Assistant Front

Office Manager?

What's your passion? Whether you're into

tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ

people who apply the same amount of care and passion to their jobs as they do

their hobbies - people who put our guests at the heart of everything they do.

And we're looking for more people like this to join our friendly and

professional team.

Holiday Inn Cochin is a 212 room property located

approximately 28 kms south of the Cochin International Airport on the Ernakulam

mainland. Opened in the second quarter of 2011, the hotel has a

specialty restaurant, an all-day dining restaurant, lobby bar, large

meeting space, pool and a health club. Generally known for its strong

commercial market, Cochin is also fast becoming a prime tourist and

conference destination in India.

As Assistant Front Office Manager, you

will assist

in managing all aspects of the front office areas which may include but is not

limited to guest registration, bell services, concierge services, business

center, telephone services, and guest reservations to ensure guest satisfaction

and maximize hotel profitability. You'll be an integral member of the hotel’s management team,

providing expertise and direction for all aspects of the Front office

activities in line with the overall business strategy. You'll report

directly to the Front Office Manager.


Ideally, you'll have some or all of the following

qualifications and experience we're looking for:

5 years of guest service / hotel experience with one

year in a management capacity, or an equivalent combination of education and

experience. Type and level of experience required may vary slightly based on

size and complexity of operation. Bachelor’s degree in Hotel Administration,

Business Administration or equivalent. Communication skills are utilized a

significant amount of time when interacting with others; demonstrated ability

to interact with customers, employees and third parties that reflects highly on

the hotel, the brand and the Company. Good writing skills. Proficient in the use of Microsoft Office and

Front Office System. Problem solving, reasoning, motivating, organizational and training

abilities. Strong Leadership

skills in managing teams. Ability to manage complex relationships.

In return, we'll give you a competitive benefits package including salary,

insurance and the opportunity to progress your career with IHG. You'll have the

chance to work with a great team of people. Most importantly, we'll give you

Room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring

your individual skills to IHG.

To find out more about us or any other jobs with IHG please look at www.ihg.com/careers

Job: Front Office Management

Location: India-Kochi

Requisition ID: KOC000542