IHG Assistant Front Office Manager in Kochi, India
Do you see yourself as an Assistant Front
What's your passion? Whether you're into
tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ
people who apply the same amount of care and passion to their jobs as they do
their hobbies - people who put our guests at the heart of everything they do.
And we're looking for more people like this to join our friendly and
Holiday Inn Cochin is a 212 room property located
approximately 28 kms south of the Cochin International Airport on the Ernakulam
mainland. Opened in the second quarter of 2011, the hotel has a
specialty restaurant, an all-day dining restaurant, lobby bar, large
meeting space, pool and a health club. Generally known for its strong
commercial market, Cochin is also fast becoming a prime tourist and
conference destination in India.
As Assistant Front Office Manager, you
in managing all aspects of the front office areas which may include but is not
limited to guest registration, bell services, concierge services, business
center, telephone services, and guest reservations to ensure guest satisfaction
and maximize hotel profitability. You'll be an integral member of the hotel’s management team,
providing expertise and direction for all aspects of the Front office
activities in line with the overall business strategy. You'll report
directly to the Front Office Manager.
Ideally, you'll have some or all of the following
qualifications and experience we're looking for:
5 years of guest service / hotel experience with one
year in a management capacity, or an equivalent combination of education and
experience. Type and level of experience required may vary slightly based on
size and complexity of operation. Bachelor’s degree in Hotel Administration,
Business Administration or equivalent. Communication skills are utilized a
significant amount of time when interacting with others; demonstrated ability
to interact with customers, employees and third parties that reflects highly on
the hotel, the brand and the Company. Good writing skills. Proficient in the use of Microsoft Office and
Front Office System. Problem solving, reasoning, motivating, organizational and training
abilities. Strong Leadership
skills in managing teams. Ability to manage complex relationships.
In return, we'll give you a competitive benefits package including salary,
insurance and the opportunity to progress your career with IHG. You'll have the
chance to work with a great team of people. Most importantly, we'll give you
Room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring
your individual skills to IHG.
To find out more about us or any other jobs with IHG please look at www.ihg.com/careers
Job: Front Office Management
Requisition ID: KOC000542