IHG Front Desk Agent - IHG Military Hotel - Joint Base Lewis McChord in IHG Military Hotel - Joint Base Lewis McChord, Washington
Front Desk Agent - IHG Military Hotel - Joint Base Lewis McChord
Job Number R153692
United States - United States - Washington - IHG Military Hotel - Joint Base Lewis McChord
Do you see yourself as a Front Desk Agent ?
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Your day to day
Welcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Respond appropriately to guest complaints. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
What we need from you
Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. Some college is preferred. You may be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job Type: Full-time
Salary - $13.00- $13.84/hourly