IHG Therapist - Chinese in Hua Hin, Thailand
BEACHFRONT RESORT IN HUAHIN
Companies with a presence in almost 100 countries.
At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.
We love the individual talents, interests and dreams that make you who you are. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
Overlooking pristine white sands, InterContinental Hua Hin Resort is an elegant Hua Hin hotel near the beach and has two beachfront villas with private plunge pools. Let InterContinental Hua Hin Resort's private jet fly you here from Bangkok. Choose from eight restaurants and bars serving authentic Thai cuisine and international fare. This Hua Hin hotel near the night market offers many shopping and dining options, with further diversions of golf, elephant treks and the Royal Summer Palace.
At InterContinental Hua Hin Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations. So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself.
§ The attendants are responsible for ensuring that all areas within the Spa are set-up and maintained in the highest standards of cleanliness, hygiene and operations.
§ Essential Duties and Responsibilities – (Key Activities of the role)
§ Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments.
§ Participate as a team player and establishes strong working relationships to deliver positive results.
§ Continually seeks to improve performance through individual efforts and with the assistance of others.
§ Seeks feedback on performance and focuses on areas of shortfall.
§ Maximizes opportunities for self-development.
§ Is open to new ideas and is willing to make changes in the job and routine as required.
§ Is able to cope under pressure at busy times and responds positively to changes in the workplace.
§ Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision.
§ Follows standards, policies and procedures.
§ Meets required attendance and grooming standards.
§ Strives for constant improvements and takes responsibilities for their own performance.
§ Takes additional responsibility and responds well to situations as they occur without supervision.
§ Prepare, set up and when necessary clean the guest areas within the spa
§ Answer all calls within 3 rings using the guest surname at appropriate time throughout conversation.
§ Provides accurate information and responds to guests questions regarding the resort’s facilities, services and activities.
§ Understands the benefit of each treatment and is able to explain this to the guest.
§ Ensure the set-up, cleanliness, hygiene of Spa facilities are consistently maintained
§ Coordinate with housekeeping and engineering to keep the area clean and with zero defects
§ Maintain the highest levels of hygiene at all times.
§ Maintain the highest standard of personal grooming and hygiene as instructed by company.
§ Capable of handling other duties as assigned by supervisors/Manager.
§ Maintain the highest level of cleanliness within the surrounding areas.
§ Builds and maintain relationships with internal and external customers.
§ Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation.
§ Ensure care and attention is provided at all time to meet the guest satisfaction.
§ Maintains the highest level of discretion and privacy during the guest present.
§ Maintains a soft tone during conversation with colleagues, guests and on the phone.
§ Refrain from any unnecessary conversation whilst within Spa treatments areas.
§ Understands and takes into account the global nature of business.
§ Works effectively with colleagues from different viewpoints, cultures and countries
§ Knows where to get the linen and treatment products.
§ Knowledge of standard set-up of room treatments, Locker rooms, Wet areas, Showers, Sauna, Steam Rooms and guest relaxation areas.
§ Send dirty linen to laundry and pick up clean linen from laundry-runners.
§ Check and report daily operational products for ordering
§ Take responsibility in apply hotel safety & Security standard into daily operation
§ All job assigned by supervisor.
Required Skills –
· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· Able to read and write English - Chinese
- Special skill Chinese massage.
· 1 year related experience, or an equivalent combination of education and experience.
Job: Spa / Beauty Therapy
Location: Thailand-Hua Hin
Requisition ID: HUA000478