IHG Assistant Director of Rooms in Houston, Texas
Assistant Director of Rooms
Job Number R191633HOUIT0
Hotel Brand: InterContinental Hotels
United States - United States - Texas - Houston
Do you see yourself as a Assistant Director of Rooms for our InterContinental Houston Medical Center property? What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Your day to day
This role manages all aspects to ensure guest satisfaction. In this role you will manage day-to-day operations and assignments; schedule, plan, and assign work and develop and communicate departmental strategies and goals. Responsibility includes you to schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. You will assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications and perform other duties as assigned. You may serve manager on duty as required.
What we need from you
Required is a Bachelor's degree in Hotel Management/Business Administration, plus 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. You may be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.