IHG Veterans Jobs

Job Information

IHG MICE Key Account Manager - Remote Based in Home Counties, United Kingdom

MICE Key Account Manager - Remote Based

Job Number R164221

Hotel Brand:

Europe, Middle East, Asia & Africa - United Kingdom - Home Counties -


Who we are

IHG is one of the largest hotel companies in the world with a family of brands including InterContinental, Holiday Inn and Crowne Plaza. There are more than 350,000 people working across nearly 100 countries and territories, encompassing managed, owned and franchised hotels. IHG is listed on the London Stock Exchange and it is a FTSE 100 company. It is headquartered in Denham, Buckinghamshire.

At InterContinental Hotels Group, we put our people first and focus on creating great hotels that guests love, through delivering on our brand promise of True hospitality. Our marketing team are at the forefront of this drive, ensuring that our associated business and potential customers know who we are and what we can offer.

Key Responsibilities

A new opportunity has arisen for a Key Account Manager to join our team working remotely.

This position plays a vital role within the Commercial team, responsible for the strategy of the Corporate and Conference Agency Market. You will also increase awareness of the IHG UK&I Managed Estate hotels for the Conference, MICE and Transient Markets.

  • Delivery of the development of central sales and marketing strategy within the IHG UK&I Managed Estate

  • Focus on large events for the key conference destinations, developing new conference streams to the hotels

  • Conduct the required level of face to face sales appointments, telesales calls and ensure conversion levels of key pieces of business are achieved to ensure overall achievement of sales budgets for the group

  • Delivery and growth of conference revenue to meet and exceed agreed total sales budgets

  • Manage conversion of key opportunities with right business, right time, right price approach both personally and through liaising with the wider sales teams

  • Carry out comprehensive competitor analysis and be aware of future market risks and opportunities to ensure the hotel can recognise its opportunities to capture market share

  • To personally carry out at least 8 sales appointments per week, selecting those that have a high potential revenue generation

  • Develop, implement and drive a Large Event and Specialist Event and conference agency sales strategy with the Sales Director to achieve budgeted revenue targets

  • Key involvement in activities and networking events such as trade association events to maintain and generate revenue in the conference sector

What we are looking for

  • Contribute in developing the sales culture which demonstrates flair and passion with the customers and internal teams

  • Minimum of 3 years experience in a sales environment

  • Previous experience within the hospitality industry, ideally within a 4* or 5* hotel group or agency

  • Solid track record of sales achievement in the service or hospitality industry

  • Thorough understanding of channels to market to create revenue opportunities

  • Ability to influence, persuade and motivate teams to achieve and exceed sales budget

  • Entrepreneurial style of working to be both creative and innovative to attract new clients and accounts

  • Ability to work well under pressure, with minimal supervision and maintain high standards and attention to detail

What we offer

At IHG, we promise to recognise you for great work and give you the tools needed to build a successful career with us. You’ll receive a competitive salary, hotel discounts worldwide and have chance to work with a great set of people.

Our picturesque office in Denham, Buckinghamshire is easily accessible on the A40/M40.

Alternatively, many of our employees commute from London – there are regular trains from London Marylebone taking approx. 30 minutes, or the Metropolitan or Piccadilly tube lines go to Uxbridge where we provide a free shuttle bus.

We also have free parking on site, a free gym on site, a subsidised restaurant and Starbucks.

But above all, we understand the importance to give you Room to be Yourself!

So, what are you waiting for? Apply Now!

As an equal opportunity employer, IHG is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process.

  • Major Brad D. Anderson

    United States Army

    Major (Ret) Brad Anderson is the Human Resources Manager at IHG Army Hotels – Fort Benning, Georgia. He retired out of the U.S. Army after 23 years of service with combat tours in Iraq (Operation Iraqi Freedom) and Afghanistan (Operation Enduring Freedom).

    Brad enlisted in the U.S. Army in August 1992, and was assigned as an infantryman at Fort Lewis, Wash., where he served six years in 9th Infantry Regiment and 25th Infantry Division. In 1999, he was assigned to Fort Benning, Ga., where he completed Drill Sergeant School and then served with the Infantry Training Brigade. He was next assigned to Officer Candidate School in 2003 and earned his commission as a second lieutenant in the Adjutant General Corps. Major Anderson’s previous assignments as an officer include Camp Casey, South Korea, where he served as a postal platoon leader; Iraq, where he served as deputy plans and operations officer, III Corps; Fort Benning, where he served with 30th Adjutant General Reception Battalion, as Headquarters and Headquarters Company commander; Eglin Air Force Base, Fla., where he served with 7th Special Forces Group (Airborne), as battalion and group human resources officer and Fort Lee where he served his final assignment as the Military Entrance Processing Station (MEPS) commander.

    Brad’s professional military education includes the Adjutant General Corps Officer Basic and Advanced Courses, Airborne School, Air Assault School, Drill Sergeant School, Pathfinder Course, and Rappel Master School. He also earned a Bachelor of Arts Degree in Interdisciplinary Studies from Eastern Washington University, Cheney, Wash.

    Brad’s military awards and decorations include a Joint Service Achievement Medal, 2 Meritorious Service Medals, 4 Army Commendation Medals, 3 Army Achievement Medals, and 4 Army Good Conduct Medals. He has also been awarded a variety of unit and service medals & ribbons, in addition to earning the Expert Infantryman Badge.

    On his first day of military retirement (October 1st, 2015) we proudly welcomed Brad to the IHG family. It was then, that Brad began his career with us as the HR Manager of the IHG Army Hotels on Fort Benning, a role he continues to thrive in today.

  • Michael Bayerl

    United States Air Force

    “My experience with IHG has been nothing short of awesome and I have learned so much.  Soon I will be the GM of the World’s Largest Holiday Inn Express (currently the IHG Army Hotels on Fort Lee) with 1,000 rooms.”

    Senior Master Sergeant (Ret.) Michael Bayerl joined the U.S. Air Force in 1979. Throughout 20 years of active duty, he served as an Air Force Services Specialist and Inspector General for Services-Air Mobility Command. From the moment he started with the USAF Michael was immersed with hospitality experience, starting out in Food in Beverage before working his way through the ranks and functioning in virtually every position available within military restaurants & hotels.

    In 2002, Michael took on a General Manager position at an Air Force Inn, and since that time, he has managed hotel complexes with over 2000+ rooms, on 3 different properties. Michael found his way to IHG when he intentionally took on a role with Army Lodging, knowing that the hotel would soon be privatized into an IHG hotel.

    Today, Michael is the General Manager at IHG Army Hotels on Fort Lee (soon to be re-branded as the World’s largest Holiday Inn Express).

  • Teresa “Sarge” Colatarci


    Meet Teresa “Sarge” Colatarci, general manager/regional director of operations for six IHG Army Hotels at Fort Sam Houston in San Antonio. Following her service in the U.S. Navy, she continues to serve by providing True Hospitality through the IHG Teen Academy.