IHG Senior Auditor, MLAC in Guadalajara, Mexico

Senior Auditor, MLAC

Job Number R150037

Hotel Brand: IHG Corporate

Americas - Mexico - Jalisco - Guadalajara

Description

About us

Our corporate office, based in Guadalajara, Mexico, has this position open. You will have overall responsibility for performing hotel revenue compliance audits relative to the License Agreement on franchise hotels. Key Requirements of the position include: ensure compliance with internal auditing standards and practices in the planning, conducting and documenting of audits and for all reports prepared; assist in developing the risk assessments of franchise hotels to ensure adequate audit coverage; compile and analyze information and communicate findings and recommendations to hotel management.

Your day to day

Job Summary

Under general supervision, perform hotel revenue compliance audits relative to the License Agreement on franchise hotels. Report findings to GMs, Controllers, Owners and Corporate liaisons. Make recommendations and/ or negotiate payback terms. Recommend investigative proceedings if fraudulent activities are found.

Essential Duties and Responsibilities

  • Plan and conduct compliance audits of franchise hotels, for the Americas, to verify that gross room revenues are reported in accordance with the Franchise License Agreement.

  • Prepare audit reports and documentation, in accordance with department standards, for review by management.

  • Prepare related invoices/credit memos for over/under reported revenues on a timely basis.

  • Listen to and communicate with customers to obtain all required information necessary to adequately perform audits.

  • Provide clear, accurate information; explain procedures or material or provide supplemental information; anticipate problems or questions.

  • Discuss audit findings with GMs, Owners and Corporate management, and make recommendations.

  • Work with hotel management to negotiate terms of paybacks (i.e. penalties, interest, time frames for paybacks, and adjustments of amounts due) if the audit reveals that fees are due from the franchisee.

  • Ensure compliance with internal auditing standards and practices in the planning, conducting and documenting of audits and for all reports prepared.

  • Notify management of changes needed in department standards. Determine if discrepancies in reporting warrant notification of Risk Management to investigate possible fraudulent activity.

  • Assist in the ongoing development and implementation of streamlined audit procedures to improve the quality and efficiency of franchise audits and to better detect deficiencies/exceptions.

  • Work with other franchise-related departments to address ambiguity in the License Agreement, corporate procedures, and franchise relations.

  • Assist in developing the risk assessments of franchise hotels to ensure adequate audit coverage.

  • Apply analytical techniques to one or more disciplines. Perform statistical analyses and create accurate charts, tables and graphs in the correct format and within established time frames as required.

  • Select and use appropriate software to effectively analyze data. Compile and analyze information.

  • Effectively communicate findings and recommendations to appropriate hotel and corporate staff.

  • Train new employees on the franchise audit process and procedures.

What we need from you

Education

Bachelors Degree in a relevant field of work (Internal Audit, Accounting or Finance) or an equivalent combination of education and work related experience. CPA Preferred

Experience

  • Demonstrated clear, concise and succinct communication skills, including the ability to adapt verbal and written communication to the needs and level of the audience.

  • Demonstrated ability to use consultative or persuasive communication skills to effectively implement programs or resolve compliance issues with hotel managers. - Demonstrated experience in conflict management.

  • Demonstrated ability to effectively manage time, schedule appointments and travel to maximize efficiency and minimize cost.

  • Demonstrated strong problem solving skills required.

  • Demonstrated attention to detail and ability to manage multiple tasks required.

  • Demonstrated ability to mentor and train lower-level staff members in departmental activities and procedures.

Critical Skills & Knowledge

  • 4 7 years progressive work experience in Corporate Accounting, Internal Audit, hotel operations or related experience.

  • 75% travel required, domestic and international - Knowledge of Word and Excel (including macros, pivot tables, v-look ups, etc.)

  • Hotel operations knowledge/experience

  • Must be able to speak English (fluent) and Portuguese (Preferred)

What we offer

In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion?

Please click Apply Online and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans