IHG Casual Food and Beverage Assistant in Glasgow, United Kingdom
Casual Food and Beverage Assistant
Job Number R160166
Europe, Middle East, Asia & Africa - United Kingdom - Scotland - Glasgow
The Grand Central Hotel is situated within Grand Central Station in the heart of Glasgow's city centre, boasting 230 bedrooms, 21 meeting rooms and a Grand Ballroom that holds up to 400 guests.
Champagne Central and the Tempus Restaurant bring al of our guests the finest food and cocktails as well as exceptional service on every visit.
As a Food and Beverage Assistant, you’ll be responsible for delivering the highest standard of Food and Beverages to all our customers, in order to ensure guest satisfaction.
Serving customers in a friendly and professional manner, you’ll ensure their food and drinks arrive smoothly and efficiently. You’ll always be focused on great customer experience and exceptional customer service.
You'll have a passion for working within Hospitality and enjoy being an active member of a large, diverse team.
Your day to day
Ensuring that all food and beverages are served smoothly and efficiently to all guests
Delivering the highest possible standards of customer service and treating all guests with respect
To lay tables to the set standard for either Breakfast, Lunch or Dinner
Ensuring that all areas if work are kept clean and tidy at all time, as well as carrying out other cleaning duties as outlined on the cleaning rota
To carry out all other duties as reasonably requested by your Supervisors or Management Team
What we need from you
Previous experience in a similar role dealing with food and beverages
A passion for working within the Hospitality Industry
Availability to work to a fully flexible shift pattern including evenings and weekends
Confidence to undertake and manage tasks as an individual
Confidence to work as part of a large
28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
Hotel based incentive and recognition schemes
Access to our Benefits platform which includes discounts on some travel, leisure time activities, health, retail and motoring
Discounted accommodation with competitive colleague rates at our other hotels
Long service awards which increase with length of service
Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
Financial rewards for delivering sensational service
Free meals on duty