IHG Receptionnist M/F in Genève, Switzerland

Receptionnist M/F

Job Number EMEAA01926

Hotel Brand:

Europe, Middle East, Asia & Africa - Switzerland - Geneva - Genève

Description

Qui sommes-nous

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The avant-garde InterContinental Geneva embodies the refreshing, elevated perspective on luxury art de vivre in the world’s City of Peace.

Votre quotidien

Join us as a Receptionnist M/F :

Under the responsibility of the Front Office Manager, your main tasks will be :

• Greeting the guests, groups and VIPs and doing the checks in and the checks out according to our Standard Operating Procedures.

• Making the keys and checking the credit limits

• Upselling the rooms according to your objectives

• Enroll our guests in our loyalty programmes.

• Being perfectly knowledgeable about our room rates and categories.

Ce que nous attendons de vous

From a hospitality education, you have at least one to two years of experience in the same position in a similar luxury hotel (more than 250 rooms).

You are fluent in English and French, a third language will be a strong asset. You have an experience with Opera.

With an excellent relationship and team spirit, you are reliable, autonomous and able to show responsiveness regarding the guest requests. You aim to provide the best service to your guests and try to personalize all your interactions. You like to share your passion about hospitality with your colleagues and your guests and are willing to help when needed.

This position is to be filled as soon as possible. The position is opened to Swiss citizens and EU passport holders.

Ce que nous vous proposons

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.